Entourage stopped synching inbox

[wia55]

So all of a sudden yesterday Entourage will not synch the inbox with our exchange server. If I go to our exchange web interface and post it synchs the calendar, sent items, deleted items, junk etc to my laptop but not the inbox. We connect to the exchange server using and <https://> address. IT's been working for weeks so I have no clue why it would stop?

 

[William Smith]

So all of a sudden yesterday Entourage will not synch the inbox with
our exchange server. If I go to our exchange web interface and post
it synchs the calendar, sent items, deleted items, junk etc to my
laptop but not the inbox. We connect to the exchange server using and
<https://> address. IT's been working for weeks so I have no clue why
it would stop?

Use Entourage's Switch Identity... menu item to create a new identity
and set up your account again. Does the same thing happen? If so then I
suspect you have a corrupt message in your Inbox.

Typically, all messages will sync up to the corrupt message and then
stop. You can compare your Outlook Web Access (OWA) view with Entourage
to help locate and delete the offending piece of mail.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>