C
chocolatemandan
After using entourage 2008 successfully since it came out several weeks ago, yesterday evening I noticed i was not getting any mail (I usually get around 60 - 80 a day). Today it did not pull anything from exchange - big issue! Heres what I have tried:
1. I have a PC, which also has the same user account. Opened outlook, and it updated - sure enough, about 40 emails.
2. on the mac (macbookpro, 10.4.11 and all updates) I have a second admin account. created the same entourage account as a test, and sure enough, it synced and had all the new mail. Went back to the original account - no joy.
3. turned off the automatic password for the account - no difference.
4. trashed the prefs (althought there seems to be far too many, probably from 2004) and still no difference.
5. calender events do sync - calendar invites that I received on Outlook today (that I cannot see in entourage mail items) are visible in entourage calendar.
6. I also sent an email from the PC, and that does show up in my sent items in Entourage! But still no mail since yesterday in my entourage inbox!!!
6. I have also removed all the new mail from my inbox on the PC/outlook to see if it was a bad mail that was blocking it. No difference.
The only other thing I can think of is rebuilding the database, but that is going to take some time since it is about 3.8GB ;-)
Any ideas welcome. Not too happy about this right now.
1. I have a PC, which also has the same user account. Opened outlook, and it updated - sure enough, about 40 emails.
2. on the mac (macbookpro, 10.4.11 and all updates) I have a second admin account. created the same entourage account as a test, and sure enough, it synced and had all the new mail. Went back to the original account - no joy.
3. turned off the automatic password for the account - no difference.
4. trashed the prefs (althought there seems to be far too many, probably from 2004) and still no difference.
5. calender events do sync - calendar invites that I received on Outlook today (that I cannot see in entourage mail items) are visible in entourage calendar.
6. I also sent an email from the PC, and that does show up in my sent items in Entourage! But still no mail since yesterday in my entourage inbox!!!
6. I have also removed all the new mail from my inbox on the PC/outlook to see if it was a bad mail that was blocking it. No difference.
The only other thing I can think of is rebuilding the database, but that is going to take some time since it is about 3.8GB ;-)
Any ideas welcome. Not too happy about this right now.