Entourage Sync Cervices

S

sven26

Version: 2008
Processor: Intel
Email Client: imap

Since I updated to Snow Leopard, I always receive a message that SyncServices crashed. I tried already to disable the SyncServices, restart the Mac and enabled the settings again. It takes a few seconds and the SyncServices crashed again.
I have enabled all 3 SyncSevices (contacts, calendar, notes)
Is there any solution for that issue?
 
K

Kerry

[email protected] said:
Version: 2008
Processor: Intel
Email Client: imap

Since I updated to Snow Leopard, I always receive a message that SyncServices crashed. I tried already to disable the SyncServices, restart the Mac and enabled the settings again. It takes a few seconds and the SyncServices crashed again.
I have enabled all 3 SyncSevices (contacts, calendar, notes)
Is there any solution for that issue?
Click to expand...

This is not an uncommon error that can happen. Its hard to 'know
though what is the problem. I'd first start by resetting sync
services. Go into Entourage prefs and turn of sync altogether. Go into
isync prefs and hit the reset sync services button. Restart your Mac.
In Entourage prefs enable sync but for the first sync have Entourage
over-write the Apple apps. After that's done go back into Entourage
sync services turn off sync the go back in and turn on only one module
at a time but choose combine. Leave only one module on at a time for
sync as if more than one module is on you'll get sync issues (mess).

If that doesn't work you might have a damaged Entourage DB. First, try
the above before dealing with a potential damaged Entourage DB.
 
S

sven26

This is not an uncommon error that can happen. Its hard to 'know
though what is the problem. I'd first start by resetting sync
services. Go into Entourage prefs and turn of sync altogether. Go into
isync prefs and hit the reset sync services button. Restart your Mac.
In Entourage prefs enable sync but for the first sync have Entourage
over-write the Apple apps. After that's done go back into Entourage
sync services turn off sync the go back in and turn on only one module
at a time but choose combine. Leave only one module on at a time for
sync as if more than one module is on you'll get sync issues (mess).

If that doesn't work you might have a damaged Entourage DB. First, try
the above before dealing with a potential damaged Entourage DB.
Click to expand...

I tried this and now I have a different problem. The Syncservices doesn't crash anymore but a few entries in my contacts got dublicated up to 1,000 times!!! So my address book has grown from 567 entries to 5,800 and still growing. And now?
 
C

Corentin Cras-Méneur

I tried this and now I have a different problem. The Syncservices
doesn't crash anymore but a few entries in my contacts got dublicated up
to 1,000 times!!! So my address book has grown from 567 entries to 5,800
and still growing. And now?
Click to expand...

Did it duplicate contacts with a middle name or initial in the System
Address Book??
I've had numerous issues with that and eventually moved the middle names
in the first name field.

Corentin
 
K

Kerry

[email protected] said:
I tried this and now I have a different problem. The Syncservices doesn't crash anymore but a few entries in my contacts got dublicated up to 1,000 times!!! So my address book has grown from 567 entries to 5,800 and still growing. And now?
Click to expand...

I'm not sure about Corentin's issue as I've never used middle
initials. When you sync'd your contacts did you just have that one
module turned on in Entourage sync services. Actually, I've never had
many problems with contacts but if more than one module is turned on
at a time in Entourage duplicates, especially in iCal are a well know
phenomenon.

If the answer is yes, make sure only one module is turned on. To get
rid of the duplicates you could run in Addressbook the find duplicates
 
D

Diane Ross

I've had numerous issues with that and eventually moved the middle names
in the first name field.
Click to expand...

Seems I saw something about it not liking the "Dr" title too.

To get rid of duplicates use one of the scripts on this page.

<http://www.entourage.mvps.org/faq_topic/duplicates.html>

Once you clean them up, assign a category even if it's a generic category
like "current". Any dupes in the future will have the category "none"
assigned. Sort by "none" and delete.

In addition, make frequent backups of your contacts.

<http://blog.entourage.mvps.org/2009/08/backup_your_contacts.html>

Only select to sync one item in Entourage > Sync Services Preferences.
 
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