entourage v X

S

suzan koc

After rebuilding my database, i was able to use Entourage for a few
hours and than it crashed, and now each time i attempt to open it, it
crashes. Microsoft does not offer technical support for Office v X
anymore, can anyone let me know how i can get the browser to work ?
thanks.
 
M

Michel Bintener

Entourage may be set to run a schedule at start up that's causing the
problem. Hold down the option key when you launch Entourage and see if that
allows you to use Entourage. Chances are there's a corrupt message in the
outbox that crashed Entourage every time the application tries to send it.
If that is the case, deactivate the preview pane (View>Preview Pane), delete
the message in the outbox, empty the Deleted Items folder and re-enable the
preview pane. If that doesn't solve your problem, post back.


After rebuilding my database, i was able to use Entourage for a few
hours and than it crashed, and now each time i attempt to open it, it
crashes. Microsoft does not offer technical support for Office v X
anymore, can anyone let me know how i can get the browser to work ?
thanks.
Click to expand...

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***
 
S

suzan koc

thank you Michel, it made me rebuild the database again, i lost some
mails (6 months worth of them), but it's working. thanks.
 
M

Michel Bintener

Hi Suzan,

I've just realised that I made a mistake earlier on; to disable start up
items, you need to hold down the *Shift* key, not the *Option* key. Since it
seems to be working now, your database was most likely corrupt, so you would
have had to rebuild it anyway. Just keep the Shift method in mind for future
reference. I'm glad that I was able to help, in spite of the fact that my
advice was, strictly speaking, incorrect.


thank you Michel, it made me rebuild the database again, i lost some
mails (6 months worth of them), but it's working. thanks.
Click to expand...

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***
 
M

Mickey Stevens

Holding down the Shift key to disable schedules only works in Entourage
2004, I believe. People using Entourage X would be better off disconnecting
their network/internet connections, though that is not as efficient a
method.
 
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