Entourage will not open

A

Andrew Harries

when i try to open entourage i get the following error:

An error occurred while launching>
The "Entourage Temp" folder could not be ffound. It is likely that you
have a file with the same name or an alias that doesn't point to a
folder.

I only have one folder called entourage temp and it is empty, could
ayone help me as i can't access my main email.

Thanks
 
D

Diane Ross

when i try to open entourage i get the following error:

An error occurred while launching>
The "Entourage Temp" folder could not be ffound. It is likely that you
have a file with the same name or an alias that doesn't point to a
folder.

I only have one folder called entourage temp and it is empty, could
ayone help me as i can't access my main email.

Thanks
Click to expand...
See the error page for how to deal with this error:

Errors <http://www.entourage.mvps.org/errors.html#Anchor-error_tempfolder>
 
P

Paul Berkowitz

when i try to open entourage i get the following error:

An error occurred while launching>
The "Entourage Temp" folder could not be ffound. It is likely that you
have a file with the same name or an alias that doesn't point to a
folder.

I only have one folder called entourage temp and it is empty, could
ayone help me as i can't access my main email.
Click to expand...

Is your Microsoft User Data folder in the usual place in [Startup
Disk]/Users/ [username]/Documents/Microsoft User Data, or is it somewhere
else, not on the startup disk?



1) Go to /Applications/Utilities/Disk Utility/First Aid, and Repair Disk
Permissions. Does that help?

2) If not, go to [Startup Disk]/Users/ [username]/Library/Microsoft/ and
remove Carbon Registration Database. Does that help?

3) If not, get your Office v. X CD and install Office Remover from the Value
Pack. Run it (it won't touch your data), and empty the trash. Reinstall
Office v. X from the CD, then (re-)install Office 10.1.2, 10.1.4 and 10.1.5
Updaters from the MacTopia website. That will fix it.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
 
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