Entourage won't import from Palm Desktop

A

Adrian Langford

Entourage in Office vX claims it can import from Palm Desktop. However
when I attempt this it just opens the folder containing the Palm users
data and presents the file open dialogue, but all the files are greyed
out and can't be selected!

Any ideas what's going on here? The Office vX Missing Manual claims
Entourage just 'inhales' the data! I'm using Palm Desktop 4.1 under
10.2.7. I have been able to sync the Palm instead using the Entourage
conduits but would like to get to the bottom of this (and also import
messages from Outlook Express which behaves in the same way).

Thanks,

Adrian
 
D

Dave Cortright

Entourage in Office vX claims it can import from Palm Desktop. However
when I attempt this it just opens the folder containing the Palm users
data and presents the file open dialogue, but all the files are greyed
out and can't be selected!

Any ideas what's going on here? The Office vX Missing Manual claims
Entourage just 'inhales' the data! I'm using Palm Desktop 4.1 under
10.2.7. I have been able to sync the Palm instead using the Entourage
conduits but would like to get to the bottom of this (and also import
messages from Outlook Express which behaves in the same way).
Click to expand...

Entourage imports from older versions of Palm Desktop (2.6 or so I believe).
It can't import from 4 since Palm released that software after Entourage was
released.

The easiest way to import your Palm data is to install the latest Handheld
Sync package for Entourage and then sync your Palm to Entourage.
 
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