Entourage Won't Run After Installing Update 12.2.0

N

NNicholaou

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Okay, here's the issue and the resolution according to MS escalated tech support:

Issue: update install is looking for a symbol file it can't find.

Fix: completely uninstall Office including all associated library files (ok to put identity files on desktop so they can be restored). Then do a fresh install and go through all updates.

A bit of work, but that works.
 
D

Diane Ross

Okay, here's the issue and the resolution according to MS escalated tech
support:
Click to expand...

Please contact me off list so I can put you in touch with the developer. He
would like some info on you about this. I know your problem is fixed but
this will help other users.

Send me an email: dianeross at mvps dot org
 
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