Entourage X: An unknown error has occured (5530)

B

bholbrook

The SMTP server for "Seagull Exchange account" does not recognize any
of the authentication methods supported by Entourage. To send mail, try
disabling SMTP authentication in the account settings or talk to your
administrator.

Entourage version 10.1.6
OSX 10.3.6

IMAP works fine for receiving mail but SMTP with:

SMTP requires secure connection (SSL) checked
and
SMTP server requires authentication checked

unchecking the authentication option will not work because the exchange
admin requires authentication and i tried it. It did work when the
exchange admin took off the requirement but only on the network inside
the firewall.

I have successfully got it working with the same setting on Apple mail
for both secure IMAP and secure SMTP.

Any suggesstions or it is a bug with Entourage? would be appreciated.
Thanks,
Brian
 
N

Narendra

Hi
It looks like a SMTP issue,

try checking if you can send the mail from telnet, use this article
http://support.microsoft.com/kb/q153119

If not then its the SMTP server issue

Regards

Naren
--------------------
From: [email protected]
Newsgroups: microsoft.public.mac.office.entourage
Subject: Entourage X: An unknown error has occured (5530)
Date: 15 Dec 2004 12:11:15 -0800
Organization: http://groups.google.com
Lines: 26
Message-ID: <[email protected]>
NNTP-Posting-Host: 204.118.0.66
Mime-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
X-Trace: posting.google.com 1103141481 8594 127.0.0.1 (15 Dec 2004 20:11:21
GMT)
X-Complaints-To: [email protected]
NNTP-Posting-Date: Wed, 15 Dec 2004 20:11:21 +0000 (UTC)
User-Agent: G2/0.2
Complaints-To: [email protected]
Injection-Info: c13g2000cwb.googlegroups.com; posting-host=204.118.0.66;
posting-account=W8VZlQwAAACaGEGwBUHUgfu3hjC3_GPi
Path:
cpmsftngxa10.phx.gbl!TK2MSFTFEED01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.s
ul.t-online.de!t-online.de!news.glorb.com!postnews.google.com!c13g2000cwb.go
oglegroups.com!not-for-mail
Xref: cpmsftngxa10.phx.gbl microsoft.public.mac.office.entourage:45435
X-Tomcat-NG: microsoft.public.mac.office.entourage

The SMTP server for "Seagull Exchange account" does not recognize any
of the authentication methods supported by Entourage. To send mail, try
disabling SMTP authentication in the account settings or talk to your
administrator.

Entourage version 10.1.6
OSX 10.3.6

IMAP works fine for receiving mail but SMTP with:

SMTP requires secure connection (SSL) checked
and
SMTP server requires authentication checked

unchecking the authentication option will not work because the exchange
admin requires authentication and i tried it. It did work when the
exchange admin took off the requirement but only on the network inside
the firewall.

I have successfully got it working with the same setting on Apple mail
for both secure IMAP and secure SMTP.

Any suggesstions or it is a bug with Entourage? would be appreciated.
Thanks,
Brian
 
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