Entourage X Attachments Fail to Send

D

Dion Blundell

Entourage X 10.1.4 seems unable to send any message that includes an
attached file over about 33KB. Anything larger, and the sending
progress stalls, eventually reporting "Network Error -3155".

I can send large attachments fine with Apple Mail or using webmail. I
can receive large files with Entourage.

Any help will be greatly appreciated, as nothing appears in the online
support databases.

Thanks, Dion
 
B

Barry Wainwright

How are you sending mail - via dialup or ADSL? Through a hard wired network
or by wireless?

Errors like this usually boil down to networking issues, let's see if we can
crack this one!
 
B

Barry Wainwright

Also...

What OS & Entourage versions are you running? What updaters have you
applied?
 
D

Dion Blundell

Barry,

Thanks for your reply. My attempts to reply to your newsgroup posting
have failed, so perhaps this time it will go through.

I'm running O/S 10.2.8 (6R73) on my PowerBook G4. I've updated
Office to 10.1.5. My Internet connection is via AirPort to a cable
modem supplied by Time Warner for service provided by Earthlink.

I've tried compacting the Entourage database, and creating a new
identity, to no avail.

Also, is it coincidental that this morning I started receiving many
'returned undeliverable' emails with .exe attachments? This is
obviously a virus; I've read about it, but had never seen until this
morning. These returned messages must have been created about the
time I was trying repeatedly to send messages with attachments...
AARGH!

Thanks for your assistance,

Dion
 
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