Entourage X crashes upon LDAP query

D

dvanallen

I am a technician/computer support specialist for a large school
district with several hundred FP iMacs & eMacs with basically this
configuration:

OS X 10.2.8
Microsoft Office X (Updates thru 10.1.6)
Entourage X 10.1.4

After much research and hassle I finally got the correct Entourage X
fields set up to talk to our LDAP server...Imap was already working
fine with the exchange server, but we desire for our clients to be able
to use the Global Address List.

Upon going to Tools/Directory Services and typing in a partial name to
query our Global Address List, clicking Find : the query returns the
appropriate list of users on the server to the window, then within 5
seconds the application Entourage quits with a "Application quit
unexpectedly" window.


Apple mail app and Address book app behave themselves. Only Entourage X
crashes, and predictably at the same point every time.

A trial version of Office 2004 does NOT fail at the same point.

Any suggestions to resolving the Entourage crashing issue would be
greatly appreciated

TIA

dva
 
N

Narendra

At this point I would suggest you to test it with "Ldapper"
--------------------
From: "dvanallen" <[email protected]>
Newsgroups: microsoft.public.mac.office.entourage
Subject: Entourage X crashes upon LDAP query
Date: 16 Dec 2004 12:10:13 -0800
Organization: http://groups.google.com
Lines: 32
Message-ID: <[email protected]>
NNTP-Posting-Host: 209.158.99.14
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Content-Type: text/plain; charset="iso-8859-1"
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NNTP-Posting-Date: Thu, 16 Dec 2004 20:10:17 +0000 (UTC)
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Xref: cpmsftngxa10.phx.gbl microsoft.public.mac.office.entourage:45465
X-Tomcat-NG: microsoft.public.mac.office.entourage

I am a technician/computer support specialist for a large school
district with several hundred FP iMacs & eMacs with basically this
configuration:

OS X 10.2.8
Microsoft Office X (Updates thru 10.1.6)
Entourage X 10.1.4

After much research and hassle I finally got the correct Entourage X
fields set up to talk to our LDAP server...Imap was already working
fine with the exchange server, but we desire for our clients to be able
to use the Global Address List.

Upon going to Tools/Directory Services and typing in a partial name to
query our Global Address List, clicking Find : the query returns the
appropriate list of users on the server to the window, then within 5
seconds the application Entourage quits with a "Application quit
unexpectedly" window.


Apple mail app and Address book app behave themselves. Only Entourage X
crashes, and predictably at the same point every time.

A trial version of Office 2004 does NOT fail at the same point.

Any suggestions to resolving the Entourage crashing issue would be
greatly appreciated

TIA

dva
 
D

dvanallen

Ldapper works fine (and I can drag & Drop multiple addresses into
Entourage X To: field) as do Address book (which will NOT drag and drop
into Ent X) and the "To: field lookup" in OS X Mail app.

Seems to be Entourage X alone can't deal with it...quits within 5
seconds of a SUCCESSFUL search....

I have a "trial " version of Entourage 2004; it does NOT crash. But
our installed LICENSED base is all Ent X.
 
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