Entourage X, Exchange Server...some testing.

C

Christoph Wild

Hi all,

as I happen to be in the fortunate position to have a) Entourage, b) a very
willing and helpful sysadmin in the MS server department I was able to spend
the whole morning trying to get the Exchange functionality to work. My
Office X is working under the 10.1.4 patch level, all office apps are
working fine. We have tested with both Exchange server 2000 and 2003. Both
have the latest patches applied. LDAP, IMAP and the Web Access are enabled.
the results:

Exchange Server 2000:
Auto configuration of account:
Failed

Manual configuration of account:
Email receiving (IMAP) works fine.
STMP is disabled on our server cause we use a bigger *nix SMTP server.

GAL integration (LDAP) works fine.

calendar and adress book synching is not functional.


Exchange Server 2003:
Same picture as above.

To Microsoft:
Is the Free/Busy server necessary to use this features? A step-by-step
Server checklist and/or setup-guide sure would be appreciated.

Regards,

chris
 
B

Beth Rosengard

Hi Christoph,

This may help:

<http://www.microsoft.com/mac/resources/resources.aspx?pid=resourcekits&rk=o
fficex&article=/mac/officex/ork/Configure_Entourage.xml#entourage_and_exchan
ge_server>

Also, read through the following from Gil Gordon at MS:

~~~~~~~~~~~~~~~
OK, here is a crack at the questions you need to ask. The answer to all
of them has to be yes to take advantage of all the new features in
Entourage:
1. Are you running Exchange?
2. Is it Exchange 2000? (Exchange 5.5 or earlier WILL NOT WORK)
3. Are you connected directly to your network (as opposed to remotely)?
If so, Entourage can probably configure your account automatically for
you. All you need is your user name, domain and password. (In the
background, entourage is asking your DNS server for information about
your setup, so if you network setup is a little weird this process may
fail and you will need to configure the account manually)

[Gil added this in a later post: "Hmm, maybe I worded that badly. It is
just the auto-configuration of the account that will fail, you should still
be able to set up an exchange account manually in Entourage once you find
out all the right servers."]

4. Is IMAP turned on (can't get mail without it). What is the server
name?
5. Is SMTP turned on (can't send mail without it). What is the server
name?

Those of you who have been using Entourage to get exchange mail for a
while probably know the answers to the previous 2 question already.

6. Is HTTPdav/OWA turned on? OWA is Outlook Web Access, which is the way
that you can get to your exchange mail from a web browser. It uses a
particular protocol called HTTPDav (also called WebDAV) to do this.
Entourage piggybacks on this functionality to do calendar and contact
sync and to get free busy information.
7. What is the Free/Busy server? This is actually the exchange public
folder server. Exchange publishes data about your calendar there so that
other people can see when you are available. This server entry will take
the form of my-server-name/public/
8. What is the LDAP server? This is also known as the Active Directory
Global Catalog (or GC). This is used to look up people's addresses.

If you happen to have access to a PC running an Outlook 2003 beta that
is already connected to your server, you can find out all these server
names by control clicking on the outlook icon in the system tray and
then selecting "connection status..."

Other things to note:
1. you DO NOT need to add your domain before your user name. There is
now a separate field for it.
2. it is possible you have SSL turned on for some or all of the servers
listed above. If you do, you need to check the SSL checkbox for them in
Entourage
3. it is possible but far less likely that your IT folk have switched
port numbers for these protocols. If they have, you will need to track
those in Entourage as well.
~~~~~~~~~~~~~~~

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://www.mvps.org/word/FAQs/WordMac/index.html>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
 
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