Entourage X freezing

R

Russel Bankson

Fairly often, but with no apparent pattern. Entourage will freeze i.e. a
message will not open and I cannot move to any other message. One of the
symptoms seems to be a corruption of the database but if I quit Entourage
and reopen nothing appears corrupted.

Rebuilding in the database does not prevent this freezing behavior.

Recently, I accidentally discovered another method for extricating from the
frozen state. Instead of quitting Entourage, I open a new mail window which
behaves normally.

Has anyone else experienced this random freezing? Is there a cause? Why do
the techniques described appear to solve the problem?
 
D

Diane Ross

Fairly often, but with no apparent pattern. Entourage will freeze i.e. a
message will not open and I cannot move to any other message. One of the
symptoms seems to be a corruption of the database but if I quit Entourage
and reopen nothing appears corrupted.
Click to expand...

How do you quit?
Rebuilding in the database does not prevent this freezing behavior.

Recently, I accidentally discovered another method for extricating from the
frozen state. Instead of quitting Entourage, I open a new mail window which
behaves normally.

Has anyone else experienced this random freezing? Is there a cause? Why do
the techniques described appear to solve the problem?
Click to expand...

I suggest running DiskFirstAid and Repair Permissions. If you have
DiskWarrior run that too.

Run DFA from the CD first. Then do Repair Permissions.

==============================================
Run Repair Permissions after any software update from Apple and for other
software updates.

To use: open Disk Utility in your Applications/Utility folder.

Click on the First Aid tab and select Repair Permissions
Click on the icon for your boot volume.
Click the repair permissions button.

Don't run from CD as updates have a newer version of Repair Permissions.

Run Repair Permissions from the volume being repaired. Disk Utility uses
receipt files from the disk on which it is running (not necessarily the same
as the disk it is "repairing") in order to set the "correct" permissions. If
you run Disk Utility from a CD, it will use the receipt files on the CD (if
any) to determine what the "correct" permissions should be. This could mean
incorrect "repairs."

In short: Disk First Aid should always be run from CD (or by using fsck at
startup in single-user mode), whereas Repair Permissions should always be
run from the volume being repaired. The exception to the latter being if a
permissions problem is preventing startup. In that case, boot off of the CD
and run Repair Permissions, but if doing so, allows you to boot up again,
make sure you re-run Repair Permissions from your OS X volume afterwards.
 
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