Entourage X will not open to rebuild DB

T

tbndean

Entourage wont open and want to shut down all other Office X programs
before rebuilding the data base. They are all shut down and the data
base still won't rebuild. The corrupted email was eventually deleted
and the delete folder was emptied. Entourage locked up. I shut down
the PowerBook G4 but the program won't open so no file can be rebuilt
and no files moved. Is there another way to do this without removing
the program and reinstalling it.
 
D

Diane Ross

Entourage wont open and want to shut down all other Office X programs
before rebuilding the data base. They are all shut down and the data
base still won't rebuild. The corrupted email was eventually deleted
and the delete folder was emptied. Entourage locked up. I shut down
the PowerBook G4 but the program won't open so no file can be rebuilt
and no files moved. Is there another way to do this without removing
the program and reinstalling it
Click to expand...

Did you quit Notifications and/or the Microsoft Database daemon before
rebuilding? Notifications is an Office application. Try deleting these
preference files.

~/Library/Preferences/com.microsoft.DatabaseDaemon.plist
~/Library/Preferences/com.microsoft.OfficeNotifications.plist

Next, in the Finder rename your Identity to Old Main (main is the default
name). Now try to open Entourage. It should open to a new Identity or the
window will come up asking which Identity to open. First, try to open in a
new Identity. If that works then Switch Identity under Entourage in the menu
bar and select the Old Main Identity. Does it open now?

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
Entourage Help Blog
<http://blog.entourage.mvps.org/>
 
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