Entourage X

[Crammy]

I am admittedly a non-techie. I want my computer to send/receive e-mail
messages, create documents like newsletters, and house my digital
pictures. Beyond a novice understanding of how to make these programs
work for me, I am ignorant as hell.

I have a Mac mini, Mac OS X, Version 10.4.1
The Entouage program came with it.

For the most part, I have been able to use Entourage to communicate.
Frequently, I am notified of updates to existing programs. I have come
to be leary
of them as they confuse Entourage for a week or so.

Yesterday, without warning and at a most unfelicitous time, my
Entourage program went belly-up.
A brief notice told me that there was a program failure and that I
should report this failure to
(the phantom) Entourage person. Of course, the failure wiped out ALL of
my folders, made it impossible to send or receive any e-mails at all
using Entourage; resultantly, no notification to Entourage.

Question: How in hell can I correct this or get help to correct it?
OR, should I just throw away the Mac mini and go back to my PC?
(I really have enjoyed the Mac. It's much friendlier than the PC...and
I need FRIEDLY !!

 

[Barry Wainwright [MVP]]

Wow. Where to start?

First, I would remove and re-install entourage. If I recall correctly, there
was an office removal tool for vX on the installation CD.

After e-installing, update to the latest version (10.1.6), it is more stable
and secure than the versions on the CDs.

Next, start a new identity - don't import anything to start with (you can
always do that later), but enter you mail account info and get things
running smoothly forst.

You should have no serious problems with Entourage vX - it was a very
capable mail client. Exchange functionality was a little limited, but for
Internet Mail it is very good. Exchange functionality (and many new
features) were added in Office 2004, so if you can upgrade to that, it will
be better.