Entourage

R

Robert Knobf

I was havinf trouble upgradeing my system to Panther. There was some
kind of conflict somewhere. I made a copy of my library floder in OS
10.2 and then just installed 10.3. The problem is now I have lost all my
address' and saved email. Would it still be in the machine or is it gone?
I would really appreciate some help.
 
P

Paul Berkowitz

I was havinf trouble upgradeing my system to Panther. There was some
kind of conflict somewhere. I made a copy of my library floder in OS
10.2 and then just installed 10.3. The problem is now I have lost all my
address' and saved email. Would it still be in the machine or is it gone?
I would really appreciate some help.

If you didn't save or copy your former user Documents folder, you've lost
it. The OS 10.3 installer allows you to "Upgrade" 10.2 - which would have
transferred everything. It also allows you to "Archive & Install" which
gives you a clean system but saves everything form your old system in
"Previous System" folder and also transfers all your User stuff to your user
folder in 10.3. It's a really great method, and that's what you should have
done. Too bad you didn't ask for advice before rather than after. If you did
an Archive & Install, you're in luck; if you did an Erase & Install without
saving Documents folder, you're out of luck.

For future reference - bearing in mind that Entourage is made by Microsoft
and is not part of the Mac OS - all your Entourage data is stored in the
Microsoft User Data folder in your OS X user's Documents folder. If you
still have this folder, move or copy it from wherever it is now (e.g.
"Documents" folder in the similar user folder of Previous System 1 folder if
you did an Archive & Install of OS 10.3) to the Documents folder of your OS
X user in Panther, replacing. It's a little more complicated if you need to
save new messages you've received and sent since upgrading. If that's the
case, don't do anything just yet - ask again how to do that and I (or
someone else) can explain how to merge both.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
 
D

Diane Ross

I was havinf trouble upgradeing my system to Panther. There was some
kind of conflict somewhere. I made a copy of my library floder in OS
10.2 and then just installed 10.3. The problem is now I have lost all my
address' and saved email. Would it still be in the machine or is it gone?
I would really appreciate some help.

It sounds like you erased your drive and installed Panther. If you did this
you erased your Entourage data. It is stored in your Documents folder.

If you did an archive and install, then your data is still there. Just look
for the Microsoft User Data folder in your User's Document folder.

If this does not answer your question, please provide more details on how
you did the install.
 
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