erro connecting to hotmail account

E

ericjohnharrison

I have been using entourage with hotmail and it has worked flawless. I
just got a new laptop and tried to set it up but when it tries to
connect, I get the following message:

Error- The Hotmail folder list could not be received. Explanation-
HTTP error. The server does not support this request.

What do I do to fix the problem? I just tried again on my imac and it
still works fine, so I know it's not hotmail.
 
M

Mickey Stevens

What version of Entourage are you using? Start by applying the latest
Entourage updates.

For Office 2004:
Download and install the latest Office 2004 update, which is Office 2004
Service Pack 1. Service Pack 1 includes a number of fixes that are
documented in this article on the Microsoft Knowledge Base:
<http://support.microsoft.com/?kbid=883951>

In Office 2004, use Microsoft AutoUpdate to get the latest updates. From
any Office application, go to Help > Check for Updates (or manually launch
Microsoft AutoUpdate from the Applications folder). If any updates are
needed, they will display in a sheet, at which point you can check them and
press the "Install" button to download and install them.

Updates can also be found at the Microsoft web site:
<http://www.microsoft.com/mac/downloads.aspx#Office2004>

For Office X:
Download and install the latest Office X update, which is 10.1.6. It's
available from Microsoft.
<http://www.microsoft.com/mac/downloads.aspx#OfficeX>

For Office 2001:
Download and install the latest Office 2001 update, which is 9.0.6. It's
available from Microsoft.
<http://www.microsoft.com/mac/downloads.aspx#Office2001>

If that doesn't help, check this page for more suggestions:
<http://www.entourage.mvps.org/error/page.html#error1500>
 
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