Error 17099

[stoneactress]

Microsoft Entourage: Error 17099
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I'm using Office 2004: Microsoft Entourage on Mac OSX. When I try to
send mail, I get an error message that reads:
Relaying to <the email address> prohibited by administrator
Explanation
Email could not be sent
Account name (my account name)
Error 17099

My ISP is Earthlink, they confirmed this is not one of their error
messages.

I haven't a clue...

Thnx

 

[Mickey Stevens]

Check your SMTP settings. If you're primary e-mail account is an
@earthlink.net address, open the account you're having trouble with (any
address) from Tools > Accounts. Under "Sending Mail", set the "SMTP server"
to "smtpauth.earthlink.net" (without the quotes). Click the "Advanced
sending options" button. Check the option for "SMTP server requires
authentication", and "Log on using". Type your EarthLink e-mail address in
Account ID, and the appropriate password in the password box.

If you don't have an @earthlink.net account, the proper settings can be
found here:
<http://kb.earthlink.net/case.asp?article=28968>

 

[Nathan Herring [MSFT]]

FYI: -17099 is an Entourage error kSMTPServerReplyErr, and is returned when
the SMTP server has returned a permanent or transient error or returns an
unexpected result code.