" error andthe "making new profiles"-solution

G

Gerard Verhoef

Hi;

Since a week or two I get the error "Unable to open the outlook window"
most of the times when I try to start Outlook for the first time
(OL2003, from Office 2003, winxp prof latest patches for all).
When I click ok, I try again to start outlook and that works ok all the
time.
The MSKnowledge base (
http://support.microsoft.com/default.aspx?scid=kb;en-us;252304&Product=out2003bcm
)
tells me to delete a registry key and make a new profile. Before I try
that solution I would like to be sure about what exacly happens if I
delete the regkey and therefor delete the profile. What happens with my
settings and the data.

Any help appreciated

Gerard Verhoef
 
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