ERROR "Can't create the item"

[Nick Juniper]

when i click on a webpage email link, instead of opening an outlook new
message window, i get the error "can't create the item"
any ideas anyone?
regards
Nick Juniper

 

[Milly Staples [MVP - Outlook]]

Close Outlook, then find and rename the frmcache.dat to old.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Nick Juniper asked:

| when i click on a webpage email link, instead of opening an outlook
| new message window, i get the error "can't create the item"
| any ideas anyone?
| regards
| Nick Juniper