error code "publisher cannot load files from a different version"

[Paul Helpfull]

yes a popular error i know. but

no i do not have norton

basically the computer crashed, i had to reinstall everything, now previously made pub's on office 2k will no longer load on publisher 2k. or on another version of publisher 2k.

i looked into the files and they do say publisher 3 embedded in the codes.

i am at a loss as to what to do, i have hundreds of files , i havent checked them all of course

 

[Mary Sauer]

Do an installer cleanup,
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?kbid=290301


--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com

yes a popular error i know. but

no i do not have norton

basically the computer crashed, i had to reinstall everything, now previously made

pub's on office 2k will no longer load on publisher 2k. or on another version of
publisher 2k.

i looked into the files and they do say publisher 3 embedded in the codes.

i am at a loss as to what to do, i have hundreds of files , i havent checked them

all of course

 

[Paul Helpfull]

false alarm i'm afriad, it turns out that they had upgraded to ms office xp and not told me, and given me the office 2k to install after the fresh setup