Error when trying to reinstall Word 02 from 04 Suite disc

[jules500]

Help!

I run Windows XP with Suite 2004/Word 2002 and all was find until last week
when I accidently deleted Word 2002.

Now I can't get it back.

I installed the CD with it on there that came with the computer. Then I
clicked on the start bar and "Microsoft Word" and it said it was installing.
But then I get an error that says "This patch package could not be opened.
Verify that it exists and you can access it, or contact application vendor to
verify that this is a valid windows installation package."

I have tried it several times with the same result. I do have a valid
windows program and even went and downloaded updates to see if this would
help but nothing is working.

Any help appreciated. Thanks in advance,

jh

 

[Arun]

I rthink you should uninstall the works suite 2004 first using the Windows
Installer cleanup utility ( http://support.microsoft.com/kb/290301) remove
the word also if you find it.
Then install word 2002 first and then the works suite. This should fix the
trouble.

By the way, how did you "DELETE" word 2002?

 

[jules500]

Thank you. I will give this a shot.
I went into add/remove programs to increase memory and when I saw Word 2000,
I thought that I had a newer version that I was using (duh) but I was wrong.

Thanks.
jh

 

[jules500]

Will this erase any of my files?

I rthink you should uninstall the works suite 2004 first using the Windows
Installer cleanup utility ( http://support.microsoft.com/kb/290301) remove
the word also if you find it.
Then install word 2002 first and then the works suite. This should fix the
trouble.

By the way, how did you "DELETE" word 2002?

 

[Arun]

Nope. All your data will be where you saved it to.

 

[jules500]

So I downloaded this and when I try to run it, I get the same patch error as
when I tried to reinstall Word. Any other suggestions?
Thanks.
jh