Every email is labeled [SPAM] despite sender in address book

D

Dan

I haven't seen a mention of this, but *every* incoming
email is labeled "[SPAM]" immediately before the subject.
This appears to have nothing to do with the Junk E-mail
folder, which properly identifies (for the most part) real
spam. These labeled emails arrive in my normal inbox. I've
dutifully added most senders' names to my address book, but
it doesn't seem to affect the next email from that sender,
and when I reply -- unless I remember to manually delete it
-- the word SPAM is in the subject line. Not cool. Any
ideas on how to correct this?
 
P

Paul Berkowitz

I haven't seen a mention of this, but *every* incoming
email is labeled "[SPAM]" immediately before the subject.
This appears to have nothing to do with the Junk E-mail
folder, which properly identifies (for the most part) real
spam. These labeled emails arrive in my normal inbox. I've
dutifully added most senders' names to my address book, but
it doesn't seem to affect the next email from that sender,
and when I reply -- unless I remember to manually delete it
-- the word SPAM is in the subject line. Not cool. Any
ideas on how to correct this?

You must have a Rule running on All Messages. The Rule is probably running
an AppleScript. Check your Mail Rules. You may want to disable this rule
totally, or to be more specific as to which messages it should run on (maybe
"Is junk mail"?) The rule and script may be part of a setup for some utility
you've bought or downloaded but you would have had to set up the rule
yourself. It looks as if you didn't do it quite right.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.
 
D

Dan O'Brien

Paul -

Checked my mail rules and *no* rules have been set for any email flavor
(POP, IMAP, etc.). Any other ideas?

Dan


I haven't seen a mention of this, but *every* incoming
email is labeled "[SPAM]" immediately before the subject.
This appears to have nothing to do with the Junk E-mail
folder, which properly identifies (for the most part) real
spam. These labeled emails arrive in my normal inbox. I've
dutifully added most senders' names to my address book, but
it doesn't seem to affect the next email from that sender,
and when I reply -- unless I remember to manually delete it
-- the word SPAM is in the subject line. Not cool. Any
ideas on how to correct this?

You must have a Rule running on All Messages. The Rule is probably running
an AppleScript. Check your Mail Rules. You may want to disable this rule
totally, or to be more specific as to which messages it should run on (maybe
"Is junk mail"?) The rule and script may be part of a setup for some utility
you've bought or downloaded but you would have had to set up the rule
yourself. It looks as if you didn't do it quite right.
 
P

Paul Berkowitz

Then it must be your ISP doing this, farfetched as this sounds. Ask your ISP
if they're using some software which prefixes "[SPAM] " and tell them they
must have the settings all wrong if it's doing that on every single email
message. (They may tell you that _you_ have some setting which has that
result, I suppose, but it sounds crazy to me.)

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.

From: Dan O'Brien <[email protected]>
Newsgroups: microsoft.public.mac.office.entourage
Date: Fri, 11 Jun 2004 11:50:06 -0400
Subject: Re: Every email is labeled [SPAM] despite sender in address book

Paul -

Checked my mail rules and *no* rules have been set for any email flavor
(POP, IMAP, etc.). Any other ideas?

Dan


I haven't seen a mention of this, but *every* incoming
email is labeled "[SPAM]" immediately before the subject.
This appears to have nothing to do with the Junk E-mail
folder, which properly identifies (for the most part) real
spam. These labeled emails arrive in my normal inbox. I've
dutifully added most senders' names to my address book, but
it doesn't seem to affect the next email from that sender,
and when I reply -- unless I remember to manually delete it
-- the word SPAM is in the subject line. Not cool. Any
ideas on how to correct this?

You must have a Rule running on All Messages. The Rule is probably running
an AppleScript. Check your Mail Rules. You may want to disable this rule
totally, or to be more specific as to which messages it should run on (maybe
"Is junk mail"?) The rule and script may be part of a setup for some utility
you've bought or downloaded but you would have had to set up the rule
yourself. It looks as if you didn't do it quite right.
 
J

John Wilson

I agree with Paul, because I'm using Cox as my ISP and they have a spam
filter that adds [SPAM]- to the beginning of any e-mail their filter
thinks is spam. You can then set up a rule on your own computer that
moves anything with the word "spam" in it to your Spam folder.
John
 
N

Norman R. Nager, Ph.D.

And my University ISP's spam filter does the same. Threw me when I first
saw it and I contacted the person in charge of the ISP's spam control and
got the hunch confirmed.

I agree with Paul, because I'm using Cox as my ISP and they have a spam
filter that adds [SPAM]- to the beginning of any e-mail their filter
thinks is spam. You can then set up a rule on your own computer that
moves anything with the word "spam" in it to your Spam folder.
John

Paul said:
Then it must be your ISP doing this, farfetched as this sounds. Ask your ISP
if they're using some software which prefixes "[SPAM] " and tell them they
must have the settings all wrong if it's doing that on every single email
message. (They may tell you that _you_ have some setting which has that
result, I suppose, but it sounds crazy to me.)
 
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