Exchange Server - Cant send from entourage

D

Daniel

I have a 6 macs setup to use exchange and entourage for emails.

One of them can recieve but cant send.

It has no issue with any of the other exchange features.

When I try to send messages i get an 'unknown errror - 18539'.

Anyone have any sugestions,

Have Tried.
Re-creating account
Re-configuring network settings
Using a different account.
 
W

William Smith

Daniel said:
I have a 6 macs setup to use exchange and entourage for emails.

One of them can recieve but cant send.

It has no issue with any of the other exchange features.

When I try to send messages i get an 'unknown errror - 18539'.

Anyone have any sugestions,

Have Tried.
Re-creating account
Re-configuring network settings
Using a different account.
Click to expand...

Hi Daniel!

Nothing I've seen indicates what this particular error number means.

In addition to what you've tried can you try creating a different Mac OS
X user account on the Mac OS X machine and then setting up Entourage
under it? Does the problem follow?

bill
 
D

Diane Ross

One of them can recieve but cant send.
Click to expand...

If you can receive but not send then you have a bad SMTP configuration
If you can send but not receive you have a bad POP or IMAP configuration

Open Keychain Access application in Applications/Utilities folder and delete
the entry for that account. Run Keychain First Aid. It's in the Keychain
menu under Keychain Access.

Go to Entourage, select 'accounts' from the Tools menu, choose the account
that was giving you trouble and delete that account. You should now be able
to enter the correct information. Type carefully. If you paste don't include
spaces.
It has no issue with any of the other exchange features.

When I try to send messages i get an 'unknown errror - 18539'.
Click to expand...

Install tcpflow to see if it will give you what is failing.

Test your network with tcpflow. See directions here:

<http://www.entourage.mvps.org/troubleshoot/tcpflow.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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