Exchange Server Sync-Problem->lost Folders

  • Thread starter Patrick Zirngast
  • Start date
P

Patrick Zirngast

Hi all,

I¹m having a very hard time with Entourage ;(

This morning I started it and it began syncronising with my
Exchange-account. After a while I became suspicious because it was quite
some time and the little rainbow-cirlce was still at work.
So I forced Entourage to quit.

After restarting it, some of my folders were missing ­ I even tried my
webmail to see if they were still on the server, but nope.

Does anybody know how to fix this issue? The folders lost are really the
important ones ­ all my work related mails and so... (no further backup).

I really appreciate your help!

Ypurs

Patrick
 
W

William Smith

Patrick Zirngast said:
Hi all,

I¹m having a very hard time with Entourage ;(

This morning I started it and it began syncronising with my
Exchange-account. After a while I became suspicious because it was quite
some time and the little rainbow-cirlce was still at work.
So I forced Entourage to quit.

After restarting it, some of my folders were missing ­ I even tried my
webmail to see if they were still on the server, but nope.

Does anybody know how to fix this issue? The folders lost are really the
important ones ­ all my work related mails and so... (no further backup).
Click to expand...

Hi Patrick!

Open a web browser and connect to your account via Outlook Web Access.
In OWA click the Options button and then scroll to the bottom of the
window to recover deleted items. If you don't find them there then
you'll have to have your Exchange Server administrator restore them for
you.

Hope this helps! bill
 
C

Corentin Cras-Méneur

Hi all,
Click to expand...

Hi Patrick,
I¹m having a very hard time with Entourage ;(

This morning I started it and it began syncronising with my
Exchange-account. After a while I became suspicious because it was
quitesome time and the little rainbow-cirlce was still at work.
So I forced Entourage to quit.

After restarting it, some of my folders were missing ­ I even tried
mywebmail to see if they were still on the server, but nope.
Click to expand...

You don't see them on WebMail?? That's bad....
It might be time to see with the network admins if they have a backup.
I've only ever seen this one when we had a server problem here (some
corruption on the server I believe).

Corentin
 
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