Exchange server won't show Entourage calendar or address book

J

Jeremy Fieldsend

We've recently switched over from POP email to a M/S Exchange server.
All kinds of issues needless to say but the one that I'd like some
help on is this: I can't view my Calendar or Address Book. When
importing data from my 'pop' version, Entourage tells me that all the
data already exists. So it seems it is there, but the app can't
display it.

(OS 10.4.8; Entourage 11.3.3)

Any ideas?

Many thanks.
 
C

Corentin Cras-Méneur

Jeremy Fieldsend said:
We've recently switched over from POP email to a M/S Exchange server.
All kinds of issues needless to say but the one that I'd like some
help on is this: I can't view my Calendar or Address Book. When
importing data from my 'pop' version, Entourage tells me that all the
data already exists. So it seems it is there, but the app can't
display it.
Click to expand...

I'm not sure I'm following you... Are you indeed moving the entries from
the local address book and calendar to the Exchange ones?? They have to
be moved to the new location.
Can you ssee anything through Outlook Web Access??

Corentin
 
J

Jeremy Fieldsend

I'm not sure I'm following you... Are you indeed moving the entries from
the local address book and calendar to the Exchange ones??
Yes

They have to be moved to the new location.
Click to expand...

Perhaps I should check that I'm moving them correctly. I have Exported
the Calendar and Address Book from my local Calendar and Address Book
to a .rge file then imported them to the Exhange ones. Is that the
correct way?
Can you ssee anything through Outlook Web Access??
Click to expand...

No

Many thanks
 
J

Jeremy Fieldsend

Okay.. Solved. I was overcomplicating matters. The answer is not to
import the data but simply to drag and drop from the local calendar
and address book to the Exchange server calendar and addressbook.

Easy when you know how.
 
C

Corentin Cras-Méneur

Hi,
Perhaps I should check that I'm moving them correctly. I have Exported
the Calendar and Address Book from my local Calendar and Address Book
to a .rge file then imported them to the Exhange ones. Is that the
correct way?
Click to expand...

Not really... It should be tremendously easier:
Select the imtems in the calendar or contacts view, and use either
Event>Move To or Contact>Move To.
The command is built into the menus. All you have to do then is select
where you want them moved. You can open the Exchange hierarchy and
select the calendar and address book there.

Corentin
 
C

Corentin Cras-Méneur

Hi (again :) ),
Okay.. Solved. I was overcomplicating matters. The answer is not to
import the data but simply to drag and drop from the local calendar
and address book to the Exchange server calendar and addressbook.

Easy when you know how.
Click to expand...


I'm glad you figured it out and solved the problem :)

Corentin
 
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