exchange server

C

carlos

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

I am using entourage 2004 for connecting to the exchange server to get mail in my institution. When I am in the internal network of my institution I have no problem to connect but when I am connecting from outside (home or other institution) entourage tells me "not connected" and I cannot get the mail. I know that people who are using outlook in their PCs do not have this problem. Any idea why is there such difference between PC and Mac? Can I do something?
P.S. I live in a PC-oriented Institution and Mac users get very little support.
 
C

Corentin Cras-Méneur

I am using entourage 2004 for connecting to the exchange server to get
mail in my institution. When I am in the internal network of my
institution I have no problem to connect but when I am connecting from
outside (home or other institution) entourage tells me "not connected"
Click to expand...


That's most probably a DNS server setting issue. Entourage fails to find
the server.
Can you connect to the same server through your web browser??

Corentin
 
W

William Smith

I am using entourage 2004 for connecting to the exchange server to
get mail in my institution. When I am in the internal network of my
institution I have no problem to connect but when I am connecting
from outside (home or other institution) entourage tells me "not
connected" and I cannot get the mail. I know that people who are
using outlook in their PCs do not have this problem. Any idea why is
there such difference between PC and Mac? Can I do something? P.S. I
live in a PC-oriented Institution and Mac users get very little
support.
Click to expand...

You're connecting to a back-end Exchange server, which is not typically
shared to the Internet.

Outside your company network you want to connect to your company's
Outlook Web Access (OWA) server.

However, if you modify your Exchange server settings between networks
then your message store will be erased and resynchronize. I have a
script to automatically switch your Exchange Server address that should
help.

Have a look at these three links about connecting and about the script:

"Connecting Entourage to an Exchange Server at work"
<http://entourage.mvps.org/exchange/exchangeatwork.html>

"Connecting Entourage to an Exchange Server from Home"
<http://entourage.mvps.org/exchange/exchangeathome.html>

<http://blog.entourage.mvps.org/2007/06/testers_needed_for_script.html>

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
C

carlos

I am afraid that I have no problem connecting to the webmail server but no connection with entourage exchange
 
C

carlos

&gt; I am using entourage 2004 for connecting to the exchange server to
&gt; get mail in my institution. When I am in the internal network of my
&gt; institution I have no problem to connect but when I am connecting
&gt; from outside (home or other institution) entourage tells me "not
&gt; connected" and I cannot get the mail. I know that people who are
&gt; using outlook in their PCs do not have this problem. Any idea why is
&gt; there such difference between PC and Mac? Can I do something? P.S. I
&gt; live in a PC-oriented Institution and Mac users get very little
&gt; support.

You're connecting to a back-end Exchange server, which is not typically
shared to the Internet.

Outside your company network you want to connect to your company's
Outlook Web Access (OWA) server.

However, if you modify your Exchange server settings between networks
then your message store will be erased and resynchronize. I have a
script to automatically switch your Exchange Server address that should
help.

Have a look at these three links about connecting and about the script:

"Connecting Entourage to an Exchange Server at work"


"Connecting Entourage to an Exchange Server from Home"




Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page
Entourage Help Blog
Click to expand...

Thanks but it is not working.
I followed your post and use the OWA server address in the account data. Again worked nicely inside the Institution network but from outside it did not recognize my account name/password.
 
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