Exchange Support

M

Mike Fitzpatrick

Entourage seems to be working well with our exchange server from
outside the network. I Cannot seem to get it to work when I am on the
inside. What is the problem? What do I need to do to make sure that
work in both enviroments?

I also seems to be having some access issues with public folders as
well. Any thoughts?
 
C

Corentin Cras-Méneur

Hi Mike,
Entourage seems to be working well with our exchange server from
outside the network. I Cannot seem to get it to work when I am on the
inside. What is the problem? What do I need to do to make sure that
work in both enviroments?
Click to expand...

Well, you should probably give us a little more details about what
happens when you attempt to connect from the inside...
I also seems to be having some access issues with public folders as
well. Any thoughts?
Click to expand...


The free/busy folder might not be specified properly...


Corentin
 
N

Noel Twyman

I have just installed entourage v.X on my mac (Panther) which is hooked up
to a Microsoft Exchange network. I have the following problems with
entourage. I synched everything when prompted to during setup of my account
and I definitely chose "exchange" as the account type (versus "pop" or
"imap" which were the other choices).

1. The public folders show up on the left, but all the calendars appear as
mail documents, and not as calendars which pretty much makes that feature
useless.

2. None of the addresses (which are frequently updated) do not appear in my
OSX address book and/or don't show up as contacts when I try to send a
message.

3. The same is true with OSX "mail" app. I would love to use OSX mail and
OSX calendar as my defaults, but I thought entourage was supposed to work
better with exchange server and Panther. I have a feeling this was just
hype. I hope not!

Any ideas? I'm dying here!

Sincerely,

Noel
 
C

Corentin Cras-Méneur

Noel Twyman said:
1. The public folders show up on the left, but all the calendars appear as
mail documents, and not as calendars which pretty much makes that feature
useless.
Click to expand...

You must have a problem in your configuration. I suspect you did not
setup the Free/busy server properly. You should use the same server as
the server used for webmail access on your Exchange server and add
/public to it, eg:
my.webmailserver.com/public


2. None of the addresses (which are frequently updated) do not appear in my
OSX address book and/or don't show up as contacts when I try to send a
message.
Click to expand...

Synchronization between the system address book and Excahnge is only
possible in MacOS X.3. You have to set up the exchange server from the
Address book app and use iSync to synchronize.
Once again, if the Free/busy server is set up properly, then ENtourage
will beb able to synchronize your personal address book with the server
as well.

3. The same is true with OSX "mail" app. I would love to use OSX mail and
OSX calendar as my defaults, but I thought entourage was supposed to work
better with exchange server and Panther. I have a feeling this was just
hype. I hope not!
Click to expand...

Mail (from MacOS 10.3) can get your mail from Exchange the same way
Entourage does: Through IMAP. It works quite well for me.
Ical does not synchronize with Exchange (as far as I know anyway).

Corentin
 
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