Exchange synchronization issue

B

Bob Weiner

I am an exchange administrator for a school and am presently upgrading our
mail system and moving mailboxes to a new server.

In the course of this project, our school suddenly added Mac support and now
I find myself typing this message in Entourage, something I never would have
guessed a month ago.

Now, I am concerned with the warning in KB 909574 about losing mail when
moving mailboxes between servers.

Our new Mac's arrived with the Office 2004 11.2.0 test drive installed. We
are updating to 11.2.3. Since you can't add SP2 to the test drive and I
haven't seen any warnings related to 11.2.3, it seems I should be safe from
this. Is this true??? Since it is mostly department heads and deans that
are making the initial mac switch, I don't want to learn the hard way that I
missed something.


ps.
Overall, I like the feel of using the Mac. This may just be novelty since I
have no concrete reasons yet for thinking it better.

One thing that is driving me crazy is that I can't figure out how to use the
backspace key to backspace over words like ctrl-backspace in windows? And
what's up with this one-two button mouse - do we have some
backward-compatible pride issues here???
 
J

Jeremy Reichman

I am an exchange administrator for a school and am presently upgrading our
mail system and moving mailboxes to a new server.

In the course of this project, our school suddenly added Mac support and now
I find myself typing this message in Entourage, something I never would have
guessed a month ago.

Now, I am concerned with the warning in KB 909574 about losing mail when
moving mailboxes between servers.

Our new Mac's arrived with the Office 2004 11.2.0 test drive installed. We
are updating to 11.2.3. Since you can't add SP2 to the test drive and I
haven't seen any warnings related to 11.2.3, it seems I should be safe from
this. Is this true??? Since it is mostly department heads and deans that
are making the initial mac switch, I don't want to learn the hard way that I
missed something.
Click to expand...

As long as you are only accessing your Exchange accounts with v11.2.1 or
later of Entourage, your population is fine. You should consider v11.2.1
your baseline if you're going to deploy anything from the SP2 tree (v11.2 is
SP2).

The potential for data loss is not a given, but it could happen, and it
could strike at any time after the mailbox is moved _and_ if v11.2.0 is
involved. (This is based on one incident of personal experience.) Someone
using only SP2 could be working happily for a few days after their mail
account is moved between back end servers, and then start losing specific
data from specific folders.

You will find there there is some Exchange data that doesn't sync to
Entourage. Don't panic. Read the latest Office:Mac Resource Kit on the
MacTopia site, www.microsoft.com/mac. You will probably have a large amount
of the functioanlity that most people need; that's been our experience,
especially since SP2.
ps.
Overall, I like the feel of using the Mac. This may just be novelty since I
have no concrete reasons yet for thinking it better.

One thing that is driving me crazy is that I can't figure out how to use the
backspace key to backspace over words like ctrl-backspace in windows? And
what's up with this one-two button mouse - do we have some
backward-compatible pride issues here???
Click to expand...

To backspace from beginning of word to beginning of word, I use Option-Left
Arrow. If I'm at the end of a word, Option-Right Arrow goes forward to the
end of the next word.

In Mac OS X apps that use the Cocoa APIs for text fields (Office/Mac does
not, to my knowledge), you can often get keyboard shortcuts which I believe
resemble those from the Emacs editor. (I'm not an Emacs user, and I only use
vi casually.) They are also in common with a lot of the navigation shortcuts
for the Unix command shells by default, from what I've seen.

HTH.
 
B

Bob Weiner

Thanks for the info; it is most helpful!


I suppose I can live with option-left but it isn't as good as
ctrl-backspace. I guess I'll have to improve my typing skills.

bob
 
J

Jeff Zienowicz

I suppose I can live with option-left but it isn't as good as
ctrl-backspace. I guess I'll have to improve my typing skills.
Click to expand...

FYI, on every Mac application except Entourage, Opt-Delete will delete one
word to the left of the insertion point; Option-FwdDelete will delete one
word to the right. It's very similar to the Windows shortcut and therefore
an easy one to pick up if you're a "switcher."

I don't know why Entourage doesn't support this standard Macintosh text
editing shortcut.

Jeff
 
J

Jeremy Reichman

FYI, on every Mac application except Entourage, Opt-Delete will delete one
word to the left of the insertion point; Option-FwdDelete will delete one
word to the right. It's very similar to the Windows shortcut and therefore
an easy one to pick up if you're a "switcher."

I don't know why Entourage doesn't support this standard Macintosh text
editing shortcut.
Click to expand...

It may be possible to set up this keyboard shortcut for Entourage via the
System Preferences (Keyboard & Mouse > Keyboard Shortcuts), then. But I
don't know what function to map it to ... frankly I haven't used the mapping
features much at all, even though I keep thinking I should.
 
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