R
rob
Having recently installed XP (as an upgrade and I believe
registered it) and mcafee firewall the system was working
ok.
Last week the following started to happen:
Ø I can log on to the PC ok and can open up certain
applications such as BT broadband, start – programs works
ok and yesterday I could get in to word and excel which I
had not been able to access. the reason I could not access
may have been due to speed as the pc appears to have
slowed down dramatically, (although this could also be
due to other system problems i suspect).
Ø I cannot access explorer, outlook etc when i try
to the egg timer appears and then after a while disappears
leaving no advise or warning message. task manager does
not show the programme as failing to respond, it does not
show any action?
Ø Most of the desktop short cuts have changed to
show an icon like a typical application icon (white box
with a blue header) with what looks like a white page
behind it? Broadband and some other applications (possible
none office ones) have there normal icons.
Ø Most of the amended icon short cuts do not work –
when clicked the egg timer appears and then nothing
happens. however, as mentioned above, word was not working
(or possibly just taking a long time to open but now is
and "my document" files i could not see i can now see.
I tried reinstalling XP but nothing happened and no
warnings were given.
I tried recovery – taking the PC back to an earlier
format – but only the outline of the application appeared
and it would not run.
Any ideas? Could it be that XP has not been registered,
though I am pretty sure I submitted the form. That said
since having XP I have not been able to send only receive
e mail. But other applications such as some estate agent
sites when I have submitted forms / requests on their
systems they have gone through – hope you do not mind me
asking.
another suggestion i have is that the firewall may be the
source of the problem?
any advise gratefully recieved
registered it) and mcafee firewall the system was working
ok.
Last week the following started to happen:
Ø I can log on to the PC ok and can open up certain
applications such as BT broadband, start – programs works
ok and yesterday I could get in to word and excel which I
had not been able to access. the reason I could not access
may have been due to speed as the pc appears to have
slowed down dramatically, (although this could also be
due to other system problems i suspect).
Ø I cannot access explorer, outlook etc when i try
to the egg timer appears and then after a while disappears
leaving no advise or warning message. task manager does
not show the programme as failing to respond, it does not
show any action?
Ø Most of the desktop short cuts have changed to
show an icon like a typical application icon (white box
with a blue header) with what looks like a white page
behind it? Broadband and some other applications (possible
none office ones) have there normal icons.
Ø Most of the amended icon short cuts do not work –
when clicked the egg timer appears and then nothing
happens. however, as mentioned above, word was not working
(or possibly just taking a long time to open but now is
and "my document" files i could not see i can now see.
I tried reinstalling XP but nothing happened and no
warnings were given.
I tried recovery – taking the PC back to an earlier
format – but only the outline of the application appeared
and it would not run.
Any ideas? Could it be that XP has not been registered,
though I am pretty sure I submitted the form. That said
since having XP I have not been able to send only receive
e mail. But other applications such as some estate agent
sites when I have submitted forms / requests on their
systems they have gone through – hope you do not mind me
asking.
another suggestion i have is that the firewall may be the
source of the problem?
any advise gratefully recieved