Export adress book failure

[Markb]

When I try to export the address book I get the following: "..cannot start
import/export engine? Would you like to install it?" I reply Yes and get
the following: "...cannot start import/export engine because of windows
installer error 1635."

When I insert the Office 200 Professional CD to try a repair, a get the
Microsoft chimes and nothing else. I can "open" the CD and run setup but get
a message that a patch package can't be opened.

I recently installed XP SP2. Could this have caused the problem?

What is the solution?

 

[Russ Valentine [MVP-Outlook]]

Clarify your post. The address book in Outlook has no export function. Only
the Contacts Folder would have that.

 

[Markb]

Sorry. I am trying the export feature in the Contacts Folder. And I see
that I cut off the year 2000 in describing Office 2000 Professional.

Clarify your post. The address book in Outlook has no export function. Only
the Contacts Folder would have that.
--
Russ Valentine
[MVP-Outlook]

When I try to export the address book I get the following: "..cannot
start
import/export engine? Would you like to install it?" I reply Yes and get
the following: "...cannot start import/export engine because of windows
installer error 1635."

When I insert the Office 200 Professional CD to try a repair, a get the
Microsoft chimes and nothing else. I can "open" the CD and run setup but
get
a message that a patch package can't be opened.

I recently installed XP SP2. Could this have caused the problem?

What is the solution?

 

[Russ Valentine [MVP-Outlook]]

You'll need to post this to an Office group, then. They handle problems with
the Office installer there. There appears to be a conflict between the
version you have installed and the CD from which you are trying to install
new features.
--
Russ Valentine
[MVP-Outlook]

Sorry. I am trying the export feature in the Contacts Folder. And I see
that I cut off the year 2000 in describing Office 2000 Professional.

Clarify your post. The address book in Outlook has no export function.
Only
the Contacts Folder would have that.
--
Russ Valentine
[MVP-Outlook]

When I try to export the address book I get the following: "..cannot
start
import/export engine? Would you like to install it?" I reply Yes and
get
the following: "...cannot start import/export engine because of windows
installer error 1635."

When I insert the Office 200 Professional CD to try a repair, a get
the
Microsoft chimes and nothing else. I can "open" the CD and run setup
but
get
a message that a patch package can't be opened.

I recently installed XP SP2. Could this have caused the problem?

What is the solution?