failed attachments

N

nash

hiii


i recently started using microsoft outlook for sending mails but its taking
too long to attach files. the message"preparing to send /recieve " is seen at
all times but it still doesnt send the mail..

what do i do?

would appreciate help

tanx
 
K

K. Orland

Can you describe the method you're using to attach files? It's usually not
an unwieldy process.

If you enable viewing your send/receive progress bar, are there any errors?
Is the mail stuck in the Outbox or does it actually end up in your Sent
Items folder?
 
K

Kerry

Hi Nash,
I've had the same problem and when I contacted the service provider they
said it was to do with the distance from the exchange. Typical Australian
telecommunications problem. Don't know whether to believe that or not but I
do know that small emails are no problem but large attachments were timing
out before being sent. I went into the mail setup/email acc/view or
change/more settings and under advanced settings changed the server timeout
to 10 minutes. This has helped with email 1mb to 2mb but anything bigger is a
bit of a gamble. Give it a try and see what happens.
 

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