File as

H

hawghead

When I add a new contact it appears in the contact list with the "file as"
bar blank. The contacts that I have added sinse this problem started are all
at the beginning of the list in the order in which the were entered. I need
help!
 
R

Russ Valentine [MVP-Outlook]

If you open these Contacts, are their File As fields intact?
If so, you may have a damaged view. Try starting Outlook once with the
/cleanviews switch.
 
H

Hawghead

If I open these contacts the "file as" fields are intact. How do I start
Outlook with the /cleanviews switch.
 
R

Russ Valentine [MVP-Outlook]

I suspect you are toast unless you can tell us how your data file became
corrupted. Have you tried the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]
Hawghead said:
I tried the clean views switch and it didn't help. I have noticed that any
way that I view my contacts list the "file as" field of the contacts in
question is blank. If I open one of these contacts to edit it the "file
as"
field contains the proper information.

Russ Valentine said:
This switch (and a few other really helpful ones) are discussed here:
http://support.microsoft.com/support/kb/articles/q156/9/82.asp

--
Russ Valentine
[MVP-Outlook]
Hawghead said:
If I open these contacts the "file as" fields are intact. How do I
start
Outlook with the /cleanviews switch.

:

If you open these Contacts, are their File As fields intact?
If so, you may have a damaged view. Try starting Outlook once with the
/cleanviews switch.
 
H

Hawghead

I don't know how it got corrupted. The Inbox Repair Tool found nothing wrong.
In the navigation bar just above the working part of the window is a drop
down box for choosing folders. After choosing "Contacts" and the box
shrinks, The name "Contacts" remains but it is followed by "(blank) - Bak".
I don't know where this came from.
Russ Valentine said:
I suspect you are toast unless you can tell us how your data file became
corrupted. Have you tried the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]
Hawghead said:
I tried the clean views switch and it didn't help. I have noticed that any
way that I view my contacts list the "file as" field of the contacts in
question is blank. If I open one of these contacts to edit it the "file
as"
field contains the proper information.

Russ Valentine said:
This switch (and a few other really helpful ones) are discussed here:
http://support.microsoft.com/support/kb/articles/q156/9/82.asp

--
Russ Valentine
[MVP-Outlook]
If I open these contacts the "file as" fields are intact. How do I
start
Outlook with the /cleanviews switch.

:

If you open these Contacts, are their File As fields intact?
If so, you may have a damaged view. Try starting Outlook once with the
/cleanviews switch.
 
R

Russ Valentine [MVP-Outlook]

What does Folder View show? It displays your folder hierarchy.
Perhaps you are not displaying the correct Contacts Folder.

--
Russ Valentine
[MVP-Outlook]
Hawghead said:
I don't know how it got corrupted. The Inbox Repair Tool found nothing
wrong.
In the navigation bar just above the working part of the window is a drop
down box for choosing folders. After choosing "Contacts" and the box
shrinks, The name "Contacts" remains but it is followed by "(blank) -
Bak".
I don't know where this came from.
Russ Valentine said:
I suspect you are toast unless you can tell us how your data file became
corrupted. Have you tried the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]
Hawghead said:
I tried the clean views switch and it didn't help. I have noticed that
any
way that I view my contacts list the "file as" field of the contacts in
question is blank. If I open one of these contacts to edit it the
"file
as"
field contains the proper information.

:

This switch (and a few other really helpful ones) are discussed here:
http://support.microsoft.com/support/kb/articles/q156/9/82.asp

--
Russ Valentine
[MVP-Outlook]
If I open these contacts the "file as" fields are intact. How do I
start
Outlook with the /cleanviews switch.

:

If you open these Contacts, are their File As fields intact?
If so, you may have a damaged view. Try starting Outlook once with
the
/cleanviews switch.
 

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