Flooded by Mass email and Rules won't run.

[Plato]

I am currently receiving in the vicinity of 400 email a day all of which
originate from "Microsoft" I realise this is not the case but I am pulling
my hair out over this one.

I have created several rules to deal with these email so I don't have to do
it manually. I have added many words and phrases to two rules to delete
these items supposedly as they arrive, but alas they don't appear to work.
Not deleting email that have key words defined in the rules which apply to
the subject or body and secondly the rules simply do not run automatically,
I have to manaully run the rules.

Configuration:
WINNT 4.00 LAN (we are in the process of upgrading to 2003)
Exchange Server 5.5
Client: Outlool XP

Any Ideas would be greatly appreciated

Andrew

 

[Diane Poremsky [MVP]]

You company should run AV software on the Exchange Server... that will take
care of most of them. (There is a free AV available from GFI id your company
won't invest in AV software.)

When Outlook is first started, rules don't run. If you leave outlook open,
rules should run with later mail passes.

What conditions are you using in the rules? Try header contains if subject
isn't working. Body won't work, since it's HTML and rules won't process
HTML.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours

http://www.poremsky.com - http://www.cdolive.com

Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

 

[Jay Bollyn]

Andrew,

I am getting the same flood of bogus email, pretending to be from MS. I have
created many simple rules, rather than using a few more complex rules. My
rules work most of the time. We run NAV-CE, which neutralizes the viruses,
but the neutralized msg is allowed to pass on to the user, with an
attachment named DELETED0.TXT.

At the top of my Outlook rule list is the following rule:

Apply this rule after the message arrives
which has an attachment
move it to the "attachments - suspect" folder

If you then sort the "attachments - suspect" folder by Subject or From, the
legitimate attachments hopefully will be spotted easily.

-- Jay