folder lost

L

luvmymac

I was trying to organize my folders in my entourage mail. I can not
add a folder called "travel" because it say's a folder called that
already exist. I cant find it. Where would it be?
 
D

Diane Ross

I was trying to organize my folders in my entourage mail. I can not
add a folder called "travel" because it say's a folder called that
already exist. I cant find it. Where would it be?
Click to expand...

I believe there is a default category travel, but not a folder. I'm not sure
what is happening because Entourage lets you add folders that are the same
name. I have several subfolders with same name for example.

What type of account is this? Exchange, POP, IMAP? If it's Exchange then
maybe that's the problem. Your server won't accept the name if it's a
duplicate. One of the Exchange experts will have to help with this as I
don't use Exchange.
 
L

luvmymac

I believe there is a default category travel, but not a folder. I'm not sure
what is happening because Entourage lets you add folders that are the same
name. I have several subfolders with same name for example.

What type of account is this? Exchange, POP, IMAP? If it's Exchange then
maybe that's the problem. Your server won't accept the name if it's a
duplicate. One of the Exchange experts will have to help with this as I
don't use Exchange.
Click to expand...

Sorry i didn't give more information. the account is IMAP. (macbook
10.5.1)
On my desktop i have a folder titled travel. For some reason i cant
add the folder titled travel on my macbook. Weird?
 
M

Mickey Stevens

Sorry i didn't give more information. the account is IMAP. (macbook
10.5.1)
On my desktop i have a folder titled travel. For some reason i cant
add the folder titled travel on my macbook. Weird?
Click to expand...

Maybe it's a folder you're not subscribed to. Try clicking the account name
in the Folder List. A list of all of the folders in the IMAP account will
appear in the main section of the window. Perhaps there is a travel folder
already there, in which case you can select it and press the "Subscribe"
button to have it appear in the Folder List.
 
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