Folder Views

K

Kevinw

New user to Entourage (vs. Outlook 2007) so I'm not sure what to expect.

I have 2 accounts (1 pop account and 1 MSFT exchange account)

Questions:

1. Entourage It has created duplicate folders for some things:
 a. There are 2 inboxs (can I make it one and joing the 2 accounts)
 b. There are 2 calendars (but I only use, need the exchange calendar) can I make the other go away.
 c. It appears the 2 accounts use one "Sent" and one "Outbox" which based on the above seems weird to me.
 d. Only the exchange accounut shows up in OWA but because Entourage is running is has already downloaded the POP account so it not accessible through WebMail nor is it visible in OWA?

2. I definintly would like to hide some folders I don't need, any way to do that?
 
A

Adam Bailey

New user to Entourage (vs. Outlook 2007) so I'm not sure what to expect.

I have 2 accounts (1 pop account and 1 MSFT exchange account)

Questions:

1. Entourage It has created duplicate folders for some things:
a. There are 2 inboxs (can I make it one and joing the 2 accounts)

Yes, because one Inbox is for your POP account and one for your Exchange
account.
b. There are 2 calendars (but I only use, need the exchange calendar) can
I make the other go away.

No, you just have to choose which one to use and which to ignore.
c. It appears the 2 accounts use one "Sent" and one "Outbox" which based
on the above seems weird to me.

The two use the same Outbox, but should be using separate Sent Items
folders. One on the Exchange server, one locally.
d. Only the exchange accounut shows up in OWA but because Entourage is
running is has already downloaded the POP account so it not accessible
through WebMail nor is it visible in OWA?

I'm assuming your POP3 account is on a totally different server, so there
should not be any expectation that it would show up in OWA. OWA Is a listing
of what's on your Exchange account, not what's on your copy of Entourage.
Now you could create a Rule (Tools > Rules) to move all received POP3
messages into your Exchange Inbox, thus helping your 1a above; but this will
only work when Entourage is running and actively checking and moving mail.
It also seems somewhat inefficient, seeing as Entourage is fully capable of
managing your two accounts separately.
2. I definintly would like to hide some folders I don't need, any way to
do that?

If you choose to manage your POP3 mail through your Exchange account, per
above, you could collapse the triangle next to "On My Computer." Also, if
you make your Exchange account your default account, it will appear above On
My Computer.
 
D

Diane Ross

a. There are 2 inboxs (can I make it one and joing the 2 accounts)

You can with a custom mail view.

Search: All Messages

Match if any criteria are met:
Folder is Inbox account A
Folder is Inbox account B

Save as custom search.
 
K

Kevinw

Diane
Thanks for you help, I'll try it.

Adam,
Thanks for your clarifications. And FYI you are right that the POP and Exchange account are on different servers, but in Outlook for Windows you can add as many account as you want and they all show up in "one in box" and because that inbox is sync'd to the server it shows all of my messages in OWA
 
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