Forcing Entourage Sync

G

Gazz

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Hi guys,

I have been looking for the answer to this in these forums but can't find a solution.

I am using a hosted Exchange 2007 account with Entourage 2008, and generally it works just fine but I can't force it to sync. For example, if I delete an email its not clear how soon that change will appear up on the Exchange server. Same if I create a calendar event its not immediately replicated up on the server and I don't know how to force it.

I hope that makes sense and that someone can point me in the right direction.

Thanks
 
C

Corentin Cras-Méneur

I am using a hosted Exchange 2007 account with Entourage 2008, and
generally it works just fine but I can't force it to sync.
Click to expand...

In the folder list, right-click (Ctrl-click) the root of your exchange
account. The command is right there,

Corentin
 
G

Gazz

Hi Corentin, thanks for your reply.

I have tried doing what you suggest already and then when I go look at the exchange server either via OWA or iPhone the changes still havent been synced up to the server from Entourage. Am I doing something wrong or have something set wrong?

Cheers
 
D

Diane Ross

[email protected] said:
I have tried doing what you suggest already and then when I go look at the
exchange server either via OWA or iPhone the changes still havent been synced
up to the server from Entourage. Am I doing something wrong or have something
set wrong?
Click to expand...

Not sure if this will help but it's worth a try...

Use Syncrospector from the Apple Developers Software.
/Developer/Applications/Utilities

Click on the Sync button and this should do the trick.

You can download Xcode (995.8 MB) free after you create a free ADC
Membership.

Apple Developer Connection - Developer Tools and Technologies - Download
Xcode <http://developer.apple.com/technology/xcode.html>

For help with Sync Services see these links:

<http://www.entourage.mvps.org/syncservices/index.html>

<http://www.entourage.mvps.org/troubleshoot/syncservices.html>

Hope this helps!
 
G

Gazz

Thanks for the reply Diane.. Unless I'm missing something though your answer seem to be referring to the sync between Entourage and the Apple apps (address book, ical) and my problem is the syncing between Entourage and Exchange 2007 Server...

I'm relatively new to the Mac so I may be missing something.

Cheers
 
D

Diane Ross

[email protected] said:
Thanks for the reply Diane.. Unless I'm missing something though your answer
seem to be referring to the sync between Entourage and the Apple apps (address
book, ical) and my problem is the syncing between Entourage and Exchange 2007
Server...

I'm relatively new to the Mac so I may be missing something.
Click to expand...

We're going to have to wait on one of the Exchange experts to help then.
I've hardly used Exchange so it's way out of area of expertise.

BTW, did you see about the new beta for Entourage 2008 this month using
Exchange Web Services?

<http://blog.entourage.mvps.org/>
 
G

Gazz

Ok thanks, I hope someone has an answer because I use this for running my business and I am never 100% sure that the changes I have made during the day are sent to to the server.

Yes I did hear about the new beta thats coming, I'm really looking forward to this...

Cheers
 
W

William Smith [MVP]

I have tried doing what you suggest already and then when I go look
at the exchange server either via OWA or iPhone the changes still
havent been synced up to the server from Entourage. Am I doing
something wrong or have something set wrong?
Click to expand...

No need to right-click your account to sync. You can right-click just
the mail folder itself, such as Sent Items or your Inbox, and
synchronize just that. It's must faster and more reliable.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
G

Gazz

Hi William, thanks for your reply..

So each time I say update my calendar I should always right click it and update, do you find this always works? I have been playing with this over the weekend and it seems that it doesn't work every time. I'm guessing these are the only options though, I really can't wait for the EWS update..

Cheers
 
W

William Smith [MVP]

So each time I say update my calendar I should always right click it
and update, do you find this always works? I have been playing with
this over the weekend and it seems that it doesn't work every time.
I'm guessing these are the only options though, I really can't wait
for the EWS update..
Click to expand...

I'm not experiencing the problem you're seeing so I don't have to
continually update by right-clicking. However, if I've just sent a
message or created a post while at home and need to shutdown my computer
right away then I will do this method to ensure I can see my messages at
work.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
G

Gazz

Thanks for that William, I will do the same. I think from what you are all saying is that Entourage simply doesnt make immediate updates to the server like Outlook does. I have seen that it does upload the changes I make if its left for a few miutes.

Heres hoping that the new EWS version manages this alot better.

Cheers

Gareth
 
Top