Garbled Text in Entourage

M

Matthew Flick

Within the last couple of weeks, I have been receiving emails with
garbled text. Some are HTML, others are not. Not all the emails are
garbled, only some. Any ideas as to how to fix this issue. Any help
would be appreciated.

Matt Flick
 
B

Barry Wainwright

Within the last couple of weeks, I have been receiving emails with
garbled text. Some are HTML, others are not. Not all the emails are
garbled, only some. Any ideas as to how to fix this issue. Any help
would be appreciated.

Matt Flick

It is possibly an early sign of mild database corruption.

Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.
 
F

flick

After running the Database Utility, it did in fact find errors. Now,
when I try to Rebuild the Database, it runs for a short time and then I
get a message saying an I/O Error orrured and it won't continue. I
tried this three times, with no luck. Any other idea? Thanks in
advance.
 
Top