"General Templates" button in Task Pane doesn't work sometimes

[Lois]

This is a problem that just cropped up out of nowhere. When I bring up the Task Pane in Word 2002, and then click on the "General Templates" button, sometimes the templates don't come up. If I exit Word completely and then bring it back up, it works fine for a while. It only works intermittently. Can someone please help me? I use these templates a lot.

 

[Andre Da Costa]

You could also try, File > New.

Andre Da Costa
Jamaica W.I.

This is a problem that just cropped up out of nowhere. When I bring up

the Task Pane in Word 2002, and then click on the "General Templates"
button, sometimes the templates don't come up. If I exit Word completely
and then bring it back up, it works fine for a while. It only works
intermittently. Can someone please help me? I use these templates a lot.

 

[Suzanne S. Barnhill]

Instead of using the task pane, you might want to add a toolbar button to go
directly to the New dialog. Look for the FileNewDialog command in the All
Commands category of Tools | Customize (Commands tab) and drag it to a
toolbar (I use it to replace the New button that creates a new Blank
Document). It doesn't have a default icon, but you can copy/paste the one
from the FileNewDefault button (if you're replacing it) or edit that button
icon to be distinctive.

This is a problem that just cropped up out of nowhere. When I bring up

the Task Pane in Word 2002, and then click on the "General Templates"
button, sometimes the templates don't come up. If I exit Word completely
and then bring it back up, it works fine for a while. It only works
intermittently. Can someone please help me? I use these templates a lot.

 

[Beth Melton]

What difference will that make? File/New displays the New Document
task pane which has a link to "General Templates".

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~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

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