Helen Carey wrote :
Entourage has no such limitation, but there might be some limitation
initiated by your provider. In order to prevent their services being used by
spammers, it's quite common that they limit the numbers of recipients in a
message. Consult your provider's site to find some more information.
In order to send your messages to all your recipients, you can get the
"Split Recipients X" script from ScriptBuilders:
http://www.scriptbuilders.net/
But that's not the cause of "Service not available" error. That error means
that (at least) one person in the group does not have a properly constructed
email address. You'll have to check the group entries one by one. Naturally
if you see a green "?" icon, that's your culprit. Otherwise:
Non-contact "@" entries may be just an email address, which can contain
nothing but latin, unaccenyed letters, numerals and the _ underscore
character, must have just one @ sign followed by at least one "." and the
last segment must be one of a limited number of legal items (.com, .edu,
..fr, .au. and so on). Or it can be a display name, which can contian
anything, followed by a space and a legal email address within < > brackets.
If the display name contains any punctuation at all (like a "." after a
middle initial) then the diosplay name must be in "quotes".
If the group member is a contact, represented by the little-man icon and he
contact's display name, you have to go look up the contant to see if the
default email address is a legal email address. If the group memebr is a
group (represented by the boule-man icon an dthe groupo name), you have to
go look up that group and check all its members too.
Instaed of using my "Split Recipients X" script in this case (although it
may have been needed too), try my "Separate Group Messages" script. It was
written for Entouarge 2001 but will also work with X. It's slower, but a lot
easier than the manual method of tracking down , as above. It will send out
separate messages for each group member, and the only one that will error
will be the one with the faulty email address. You can then go an fix that
one in (or remove it from) your group and the contact. In future you can hen
either just email the group (if 115 isn't too much for your ISP) or use
"Split Recipients X" if 115 is too much.
--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <
http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <
http://macscripter.net/scriptbuilders/>
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PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
