Get Green blocks & PowerPoint screen freezes when inserting video

[Kim]

We are unable to insert a video clip into a PowerPoint slide. We get a
flashing green block in the upper left corner of the screen and then the
computer freezes up. This is happening on all the computers in our lab that
we had installed Dragon Naturally Speaking on for a workshop this summer.
The computers that were not used in the workshop are working fine. We have
uninstalled Dragon and reinstalled Office Professional 2003 and are still
having the same problem.

Thank you so very much for any assistance you can give!!!

 

[Mary Sauer]

Might ask Dragon...
This has to be one of the worse web sites I have ever seen for a professional
product! There is only one support document on the entire site, at least the
only one I can find.
http://www.dragontalk.com/DNS XP Solution.html

 

[Austin Myers]

Kim,

Try downloading and re-installing Windows Media Player.


Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia http://www.pfcmedia.com

 

[Ute Simon]

I have seen this effect on computers where WinDVD was installed as a
DVD-Software and was made the Standard Program for DVDs. When I
de-installed WinDVD and used an Add-In for WMP to play DVDs instead,
everything was fine.

Best regards,
Ute