Good E-Mail Marked as "Obvious Junk"

[danorton]

Is there a way to adjust the "obvious junk E-mail" setting without
turning it off entirely? Outlook 2003 is moving perfectly good E-mail
from inside my own company's network into the Junk folder. I currently
have the "junk e-mail protection" setting at "Low".

I know I can tell it to ignore everything with my company's domain in
the "From" header, but it's a common spam method to put the target's
domain name in the "From" header.

 

[danorton]

If it is server-side, our IT department is denying it. Unfortunately
it seems to be targeting multiple sources within our domain, so
individual E-mail address filtering can't solve it. I would think that
it would be trivial for Outlook to detect internally-generated E-mail
and at least allow me to suppress the filter in that case.

 

[Diane Poremsky [MVP]]

Is it actually tagged as "Obvious Junk" or just moved to the junk email
folder? Outlook doesn't tag items - many server side scanners will and some
client side scanners do.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Brian Tillman]

Is there a way to adjust the "obvious junk E-mail" setting without
turning it off entirely? Outlook 2003 is moving perfectly good E-mail
from inside my own company's network into the Junk folder. I
currently have the "junk e-mail protection" setting at "Low".

I have that problem, too. Mail from certain people within the same Exchange
domain is being placed in my Junk E-mail folder. Something in the body
triggers it, and I don't know what. It's a fairly low-leval annoyance,
however.

 

[danorton]

I don't know if it tagged it. I have the junk E-mail setting at "low"
("obvious junk") and to move detected junk to the Junk folder.

 

[danorton]

It would be a minor annoyance were it not critical E-mail. I don't
check my Junk folder as frequently.

 

[Diane Poremsky [MVP]]

If the subject doesn't say 'obvious junk' it's not tagged. do you have the
most recent junk email updates installed? Look on Outlook's Help menu and
select Check for updates. The newest filters my help some.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/