Graphics not showing in electronic email

W

Whare Akuhata

Can anyone help I have Office v.X 10.1.6 and having problems with entourage
reading and showing electronic newsletters. Really slow to load and graphics
show as box with x in them.

Cheers Whare
 
A

Allen Watson

Can anyone help I have Office v.X 10.1.6 and having problems with entourage
reading and showing electronic newsletters. Really slow to load and graphics
show as box with x in them.

Cheers Whare
Click to expand...
With such a message open, showing the X's, look in the header for a link
reading "Download Pictures". Entourage does not download graphics when they
are linked to separately from a message. This is done to protect you against
spammers and phishing, as opening an image on a remote site can transmit
info about to the the site. You can choose which messages you want to
download the pictures for.

There is a preference that allows you to turn this protection off, but I
advise strongly against doing so.
 
M

Mickey Stevens

With such a message open, showing the X's, look in the header for a link
reading "Download Pictures". Entourage does not download graphics when they
are linked to separately from a message. This is done to protect you against
spammers and phishing, as opening an image on a remote site can transmit
info about to the the site. You can choose which messages you want to
download the pictures for.
Click to expand...

Actually, that security feature only exists in Entourage 2004. In Entourage
X, go to Entourage > Mail & News Preferences, and click the "Read" tab.
Make sure the options to "Display complex HTML in messages" and to "Allow
network access" are checked. If those are turned on, you're connected to
the internet, and Entourage is set to work online, the pictures should
appear.

I fear there's not much you can do about the speed; complex HTML messages
always seem to take longer to render in Entourage.
 
A

aRKay

Mickey Stevens said:
Actually, that security feature only exists in Entourage 2004. In Entourage
X, go to Entourage > Mail & News Preferences, and click the "Read" tab.
Make sure the options to "Display complex HTML in messages" and to "Allow
network access" are checked. If those are turned on, you're connected to
the internet, and Entourage is set to work online, the pictures should
appear
Click to expand...

I went to Mail & News Preferences and clicked on the "Read" tab and
could not find anything about Displaying complex HTML messages???
 
M

Mickey Stevens

I went to Mail & News Preferences and clicked on the "Read" tab and
could not find anything about Displaying complex HTML messages???
Click to expand...

If you are in Entourage 2004, go to Entourage > Preferences. Under "General
Preferences", click "Security", and you'll find the preference there.
 
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