Group address lists getting corrupted

K

kingsley

I use a number of different "group" address lists with Entourage 2001,
but recently when I have gone back to add a new address to an existing
group I will find the group list completely corrupted, with half of the
original addresses missing and a bunch of new addresses in there that
are from my main address book but do NOT belong in the group.

I then checked my other group address lists and found the same thing
had happened. This is quite alarming as I think I have been sending
completely misdirected messages to all the wrong people, and going back
into my "sent mail" file I am not able to view which individual
addresses actually received my mailings.

I'd love to hear any ideas or advice as to the root of this corruption.
It makes group emailing darned near useless to me if it is this
untrustworthy.

Thanks!

Amanda
 
B

Barry Wainwright

I use a number of different "group" address lists with Entourage 2001,
but recently when I have gone back to add a new address to an existing
group I will find the group list completely corrupted, with half of the
original addresses missing and a bunch of new addresses in there that
are from my main address book but do NOT belong in the group.

I then checked my other group address lists and found the same thing
had happened. This is quite alarming as I think I have been sending
completely misdirected messages to all the wrong people, and going back
into my "sent mail" file I am not able to view which individual
addresses actually received my mailings.

I'd love to hear any ideas or advice as to the root of this corruption.
It makes group emailing darned near useless to me if it is this
untrustworthy.

Thanks!

Amanda
Click to expand...
It is possibly an early sign of mild database corruption.

Office 2001/vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.
 
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