Group Entries Not Saving - Desperate, Please Help

[niebs]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Email Client: pop

Hello - I've searched far and wide for an answer to this problem but have come up empty.

PROBLEM: I'm creating a New Email Group in Entourage 2008. Some of the Group members share the SAME email address, but are listed separately by Name in my address book.

After adding a Contact to the Group that shares an identical email address as an existing Group contact, the new Contact will not SAVE to the Group. After clicking on Save in the File Menu, the new Contact simply disappears.

Thanks so much for any help you may have.

 

[Diane Ross]

PROBLEM: I'm creating a New Email Group in Entourage 2008. Some of the Group
members share the SAME email address, but are listed separately by Name in my
address book.

After adding a Contact to the Group that shares an identical email address as
an existing Group contact, the new Contact will not SAVE to the Group. After
clicking on Save in the File Menu, the new Contact simply disappears.

I can verify this behavior. It's either a bug or by design. If you think
about it, the emails go to the same folder so sending twice is redundant.

Tip: I highly suggest all group members be a contact in your Address Book.
Assign a category to each contact like Group: xyz. This way all your group
contacts will sort correctly and can then be exported for backup. Groups do
not export.

 

[niebs]

Thanks for your insight. I know it's a bit strange having the same email for two people...usually it is a husband and wife who may get different info. Maybe I'll encourage them to get separate accounts

I'll make do for now...thanks again for your very prompt reply.
-Jamie

 

[Diane Ross]

Thanks for your insight. I know it's a bit strange having the same email for
two people...usually it is a husband and wife who may get different info.
Maybe I'll encourage them to get separate accounts

I have shared email addresses as well. I would just let them know they will
receive only one email.

 

[Steph]

I have a similar question but the opposite.

I have the same contact in 2 different groups. Entourage sends the email twice to that contact. Is there a way to prevent this from happening?

Is this by design?

This is not an issue in Outlook or Windows Mail

 

[Diane Ross]

I have a similar question but the opposite.

Similar and opposite don't belong in the same thread. Next time, start your
own thread!

I have the same contact in 2 different groups. Entourage sends the email twice
to that contact. Is there a way to prevent this from happening?
no

Is this by design? yes

This is not an issue in Outlook or Windows Mail

Then use them instead.