Grouping by time is nice, but can't collapse them

W

Wes Plate

When I click on the disclosure triangle in the grouping separators,
nothing happens. What am I missing?
 
D

Dave Cortright

When I click on the disclosure triangle in the grouping separators,
nothing happens. What am I missing?
Click to expand...

Where is the preview pane? Does pressing the left arrow key with the group
header selected do anything?
 
W

Wes Plate

Where is the preview pane? Does pressing the left arrow key with the group
header selected do anything?
Click to expand...

I don't use the Preview Pane. I can choose "Expand All" or "Collapse All"
from the View menu, but I cannot expand or collapse individual groups.
 
W

Wes Plate

You can set up your custom view by clicking view>arrange by>edit custom
arrangements.

Make a view similar to this attachment picture. Notice the Collapsed option
for this view.
Click to expand...

Cool. If only I could then click the disclosure triangles to EXPAND each
default-closed group! :) My inbox won't do it!
 
M

Mickey Stevens

I don't use the Preview Pane. I can choose "Expand All" or "Collapse All"
from the View menu, but I cannot expand or collapse individual groups.
Click to expand...

That seems to be a bug if you're not using the Preview Pane On Right mode.
You can still click to select a group and then use the left and right arrow
keys to collapse and expand groups, respectively.
 
W

Wes Plate

That seems to be a bug if you're not using the Preview Pane On Right mode.
Click to expand...

How do I report bugs? Just send feedback?

You can still click to select a group and then use the left and right arrow
keys to collapse and expand groups, respectively.
Click to expand...

Good tip! Thanks.
 
W

Wes Plate

You can still click to select a group and then use the left and right arrow
keys to collapse and expand groups, respectively.
Click to expand...

Another problem I have is that the collapse state is not remembered. If I
leave the inbox and go to any other folder, when I go back to the inbox all
groups are expanded again.

Guess grouping just doesn't like me. :-(
 
M

Mickey Stevens

How do I report bugs? Just send feedback?
Click to expand...

I think they're aware of this one, but if you want to express your feelings
on the importance of correcting this bug, sending feedback through the Help
menu is the proper way to do so.
 
M

Miklos Philips

Yes, this is definitely NOT working in Entourage. The group
by time/ day feature DOES NOT WORK consistently. I found
that it works in some folders but not in others. WEIRD!

Needs a fix from Microsoft!
 
W

Walt Basil

Yes, this is definitely NOT working in Entourage. The group
by time/ day feature DOES NOT WORK consistently. I found
that it works in some folders but not in others. WEIRD!

Needs a fix from Microsoft!
Click to expand...

I don't know if you know this or not (I didn't at first) but you have to
select the view you want for each folder separately. Just because I had
created a view, and applied it to one folder, another folder also needed to
have the same view selected.
 
A

Allen Watson

I don't know if you know this or not (I didn't at first) but you have to
select the view you want for each folder separately. Just because I had
created a view, and applied it to one folder, another folder also needed to
have the same view selected.
Click to expand...

Right. The benefit of this is that you can have different views set up for
different folders.

If you apply a view to a folder, then any subfolder you create in it will
pick up that as its default.
--
Microsoft MVP for Entourage/OE/Word (MVPs are volunteers)
Allen Watson <[email protected]> Entourage FAQ site:
<http://www.entourage.mvps.org/>
AppleScripts for Outlook Express and Entourage:
<http://homepage.mac.com/allen_a_watson/FileSharing3.html>
Entourage Help Pages: <http://www.entourage.mvps.org/>
 
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