Handheld Synchronization Installer

A

Anne Kenney

I have been attempting to install this update so I can synch my Palm V
and Entourage. The error message I am getting over and over again is
that "The installation failed because the Microsoft Component Plugin
cannot be found."

I found that plugin in the MS Office 2004 file but can't figure out
how to get the installer pointed there.

This synchronization program worked before when I had Jaguar and
Entourage Vx. Now, I have a new hard drive (old one crashed), Office
2004 and Panther.

Please, please help. I've been at this for days along with all the
other things that happen when you attempt to recover from a hard disk
crash.

thanks,
anne
 
C

Chris Ridd

I have been attempting to install this update so I can synch my Palm V
and Entourage. The error message I am getting over and over again is
that "The installation failed because the Microsoft Component Plugin
cannot be found."

I found that plugin in the MS Office 2004 file but can't figure out
how to get the installer pointed there.

This synchronization program worked before when I had Jaguar and
Entourage Vx. Now, I have a new hard drive (old one crashed), Office
2004 and Panther.
Click to expand...

You need to install the new conduit from the 2004 CD. The previous one (and
the only one available from the MS web site) is for Office X, and does not
work in Office 2004.

Cheers,

Chris
 
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