Hang during Outlook 2002 eMail download

K

KPrivitt

I am having an intermittent problem when downloading
email from my pop server. I start an Outlook
Send/Receive and some messages will be transferred.
However, on certain emails the Outlook 2002 Send/Receive
will hang for several minutes and eventually get a error
(unfortunalely I did not write this down). If I exit
Outlook, re-enter and again do a Send/Receive I do not
receive any further messages and again will eventually
get the error. I know that there are additional messages
in my mail box, becasue I discovered that I can fix this
if I logon to my mail server via Internet Explorer and
delete the offending email (the oldest one), I can then
go back to Outlook and the remaining messages will
transfer.

The offending mail is typically a small spam message with
an attachment, this has never happened with a legatimate
message. Is there something in a downloaded message that
can cause this with Outlook? I can view the offending
message via Internet Explorer and I do not see anything
unusual.

This is a nusance, that happenes on average of about
every other week.
 
J

Jim Nickerson

I have seen similar behavior, only on spam messages.
I also find if I use a web based reader and move the "BAD" message to
another folder or delete it on the server Outlook returns to normal till the
next "BAD" message.
I have seen this on 3 of my e-mail accounts.
I have many samples of the "BAD" messages.
It is repeatable, If I move it back to the Inbox, Outlook will fail again to
download the "BAD" message.
I have captured the raw packets with "Ethereal", it looks like Outlook does
not like the end of the base64 encoded message.
Jim Nickerson
 
J

John H.

I have a similar problem on 2 different systems, 2
different ISP's. Every time I run into the problem I have
to log into my inbox via the internet. Every single time I
find an email listed as sender "unknown" subject "none". I
delete it and both Outlook and Outlook Express return to
normal. I tried searching MS knowledgebase, but couldn't
find anything (that's why I'm looking here).
John H.
 
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