Hearing audio; not seeing video

[Bob Maynes]

I'm trying to place some avi files into PowerPoint 2003. When I try to view
them, the audio comes in perfectly, but all I see is black screen. (I did
open mplay2.exe inder the "Start/Run" command, and saw and heard both audio
and video.) Any suggestions?

 

[PPTMagician]

Hi,

Upgrade your video drivers, if available, and disable hardware acceleration:
http://www.rdpslides.com/pptfaq/FAQ00129.htm

Glenna

 

[Bob Maynes]

Well, actually it's a brand new system, so I'd have to assume (yes, dangerous
to do) that the drivers are all current. Tried to reduce hardware
acceleration as recommended. Only result was flickering video at
lowest/slowest setting.

 

[Austin Myers]

Well, actually it's a brand new system, so I'd have to assume (yes, dangerous
to do) that the drivers are all current.

Very bad assumption and one that is wrong 99% of the time. Visit the video
card manufactures web site. While you are at it, make certain you have
DirectX 9 installed.

Austin Myers
MS PowerPoint MVP Team

 

[Echo S]

As Austin mentioned, that's a bad assumption.

At any rate, see if anything here helps:
http://www.echosvoice.com/tshoot_video2.htm