Help? Entourage 2004 stalling constantly on Mac OSX

I

ivy13

Hello there. I have MS Office 2004 (and will be posting my 2 main
problems seperately. If anyone else has experienced trouble with both
Entourage and Word feel free to let me know, however) and am starting
to regret updating to 04.

Entourage stalls on me all the time, regardless of what I am or am not
doing. I'll just be in Entourage without doing a thing and the
multicolor spriral will show up. It also shows up when I'm doing
things within the program such as opening mail, sending mail, etc.
There doesn't appear to be any specific times when this happens. It
just seems to be a constant. I would have tried the "archive" feature
but, since I can't pick and choose folder to archive, I can't use the
feature. Thanks for any tips/tricks/etc. you can recommend.
 
B

Bill Swartout

I've had exactly the same experience with Entourage 2004 on my dual
processor G5, but not, for some reason on either my laptop or Mac mini.
-Bill
 
I

ivy13

Thank you for letting me know about this Bill. How odd that you have
the same trouble(s) on one machine and not on two others. If I ever
find out why this is happening (doubtful) I will post what I discover
here. Thanks again!
 
I

ivy13

By the by - an Apple rep suggested that my connection to the Network
may be the problem. However, I don't know that this is really the
case. In Entourage X I didn't have the constant stalling and was on
the same network. Does ANYONE have any ideas (or can you post here if
you are also having these troubles?)
 
D

Diane Ross

By the by - an Apple rep suggested that my connection to the Network
may be the problem. However, I don't know that this is really the
case. In Entourage X I didn't have the constant stalling and was on
the same network. Does ANYONE have any ideas (or can you post here if
you are also having these troubles?)
Click to expand...

How often do you connect? During a connection Entourage will seem to stall.
It has always done this. Perhaps you had a longer time between connects on
Entourage X.
 
I

ivy13

I'm not sure how often it connects to the web. Is there a spot where I
can check on that? (I think I remember there being a way to specify it
but I don't remember where).
 
B

Barry Wainwright

I'm not sure how often it connects to the web. Is there a spot where I
can check on that? (I think I remember there being a way to specify it
but I don't remember where).
Click to expand...

Look at what schedules you have active (ubder the tools menu)
 
I

ivy13

P.S.
Maybe someone can help me with this?

I tried to send an email today using Entourage and it gave me an error
that read: “HTTP error. The server is temporarily unable to fulfill
the request. Explanation: Mail could not be sent. Account name:
“Yvonne Exchange”” and the error number is –18497. Any ideas? I’m
kind of irritated that I have to type the message again and am not sure
that I should even bother (it didn’t save it anywhere). Thanks a ton
for any help/advice you can provide!
 
I

ivy13

PLEASE disregard the last bit, about the error message. I was just
informed by my IT department that the server was down when I got the
error.
 
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