*HELP* Entourage Keeps Crashing

R

razor7

Hello--

Almost every time the user tries to send an email in Entourage, it
keeps crashing. He is using OS X.3.x with a G5.

The error message is 23 pages long. If you have any expereince in this
area, I can email the error log to you as an attachment.

Please let me know, as any help would be greatly appreciated.

Thank you,


Stephen
 
P

Paul Berkowitz

Updating won't help with crashing. That's bad advice for a first step, or
even a fifth step. The updater does not address many crashing issues. Did
you check the link Diane provided?

Instead Rebuild your database, check for corrupt messages, and anything else
you find at the link Diane provided.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
P

Paul Berkowitz

Updating won't help with crashing. That's bad advice for a first step, or
even a fifth step. The updater does not address many crashing issues. Did
you check the link Diane provided?

Instead Rebuild your database, check for corrupt messages, and anything
else you find at the link Diane provided.
Click to expand...


Of course, it's a very good idea to update as well. Just don't expect it to
help with crashing.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
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